Without any hesitation, four highly experienced Century 21 Northland real estate agents – Ron Williamson, Barbara Cooper, Andrea Galloup and Molly Buttleman – say that of the three top awards each earned, the one that means the most to them shows that they serve customers well.
The coveted President’s Award is granted to those agents who earn both the Centurion Award, which is based on a high level of production and the Quality Service Pinnacle Award, which is based on exemplary customer service as reported by satisfied clients in the same year.
All three awards make it clear that these are realtors who work hard and are experts in their field.
At the same time, Williamson, Cooper, Galloup and Buttleman each said the Quality Service Pinnacle award sets the stage for that level of success.
“It’s what I work for,” said Williamson. “Customer satisfaction is my highest priority.”
“I totally agree,” Cooper said. “We all want to be liked. That’s human nature. Without satisfied customers, we wouldn’t have a job. And I feel like Century 21 Northland helps us in that respect.”
Galloup called the President’s award the “highest honor we have, and the quality service portion of that award has always been most important. Having satisfied clients is more important to me than having high sales. It demonstrates I listen to my clients and understand their needs — that it’s not just a transaction. My motto is ‘selling homes one relationship at a time.’ When you focus on establishing caring and credible relationships, the sales will follow.”
The Quality Service Award, Buttleman said, “is really what enables you to get the other two awards.”
All four realtors work out of Century 21 Northland’s Traverse City office. They can be reached at the following numbers and email addresses: Ron Williamson, 231-645-0358 or at email@example.com; Barbara Cooper at 231-218-0358 or firstname.lastname@example.org; Andrea Galloup at 231-642-0706 or email@example.com; and Molly Buttleman at 231-463-6969 or firstname.lastname@example.org
About Century 21 Northland
Century 21 Northland, the regions fastest growing real estate brokerage, serves customers from offices in Traverse City, Suttons Bay, Frankfort, Glen Arbor, Empire, Northport, Beulah, Elk Rapids, Old Mission Peninsula, Roscommon and Houghton Lake. The company is locally owned by Brad Platt, Jason Kudary, and Julia Lilley and is supported by more than 57 licensed realtors. Century 21 Northland is part of the global Century 21 network, which includes more than 6,600 offices worldwide. More information can be found at www.c21northland.com or by calling (231) 929-7900.