CENTURY 21 Northland

“Katie Tester was incredibly efficient, knowledgeable, and easy to work with. Communication was very quick and she was able to get showings set up very fast. She made the buying process very smooth and not overwhelming for a first time home buyer. Hope to work with her again in the future!”

“Jamie Grace was wonderful to work with. He walked me through step by step by referring me to the loan officer to get prequalified so I knew what my price range was, gave me suggestions on what would be a fair offer and had knowledge of the market. He was helpful and understanding when it came time for negations and was always in contact with me for any updates. I would refer him to all my friends and family!”

“Mary is the best period. She fully understands in great lengths what it takes to buy and or sell a home, and she did both for us. She is very diligent in every aspect of the process, which for some buyers and sellers can be a very stressful time in life. Mary was at least 2 steps ahead of the game at all times. Mary is very knowledgeable, polite and personable. We will continue to use Mary in the future, and I have recommended her to many of my close and personal friends.”

“Dave was wonderful to work with. He is always on his game, answers his phone, will meet with clients at short notice and is up front with information from the start. He is really knowledgeable with the area and will be working with Dave again.”

“Matt was professional, polite, knowledgeable and knows the area he serves well. He was responsive to any and all questions in a timely manner. He made the home selling process very easy and rewarding. He always had our best interest in mind and I would recommend him to anyone looking for a qualified, friendly, and hardworking real estate agent. I have no complaints and am a satisfied seller.”

“Meagan Luce did an excellent job with the photographs that she put on the listing and it made my home look extra beautiful.”

“Cory did an excellent job from start to finish. She kept us informed and answered all our questions.”

“Matt truly delivered, he had a sales plan and everything went better than we could have expected, very helpful and responsive every step of the way. I will be using Matt for all of our future real estate needs!”

“We knew Meagan before she became a realtor. Just knowing who Meagan is made it easy for us to make the decision that we wanted to work with her. We know other realtors in town, but we knew Meagan would care about us and our needs before anything else. It turned out our intuition was accurate, because Meagan was incredible. She not only cared about our needs, but worked tirelessly to help us find the right home. She gave us honest feedback throughout the entire house hunting experience. She was prompt in her communications with us. She made us feel like a priority. She made us feel like we mattered. We trusted her with the process, and it really paid off well!”

“Very impressed and satisfied with Matt’s service from meeting him to closing. Matt went above & beyond his duties to make this sale go smoothly & quickly. It was a pleasure working with Matt. He was very professional but also very personable. I appreciated the homework he did before meeting with him as well as his knowledge of everything needed to have a successful uneventful sale.”

“Meghan Zammit contacted us about the house we bought as soon as it came onto the market because she had spent the time understanding what we were looking for in a property. She made our search so easy and the house was everything we wanted and more! We would recommend Meg to anyone buying or selling their home.”

“In our property search, we found Andrea through signage at a particular development in which we were interested. We found her to be professional, friendly, knowledgeable, trustworthy and helpful. She made the purchasing process clear and smooth, and we had a wonderful experience overall with her. We would absolutely recommend her to others looking to buy or sell in the Traverse City area!”

“Kara was exceptional to work with. Shes very personable, and relatable. We felt like we've known her for years which made it very comfortable and free to express our likes and dislikes. While I hope to remain in our new home for many years, I would definitely contact Kara if we ever move again.”

“Steve did a great job staying on top of the local RE market, sending me listings as soon as they became available, showing multiple properties via Zoom, coordinating the whole transaction seamlessly (and partly long-distance). He was a tremendous asset to me in my search, and is a tremendous asset to you. I hope you value him. All excellents. Guess that says it. Have already recommended Steve to two other families who are considering moves to this area.”

“Amber is exceptionally personable and professional. She knows the region and market so well and and understood our needs perfectly. She was very prompt in her communication and follow up and we were confident throughout the process that she was doing everything she could to help us find the perfect property. Ultimately her quick work ensured we were the first to see a property with a lot of promise. She was very smart in her approach to determining an attractive offer and with her help we were under contract in less than 48 hours. Amber strikes that perfect balance as a realtor between providing her own expertise and opinions while prioritizing the needs and comfort of her clients. It is a stressful time to be shopping for real estate, but with Ambers help we were able to stay calm and focused knowing that she was working on our behalf.”

“Kara was great to work with and her knowledge of the area was very helpful. We live 3 hours south and she kept us updated on homes in the area that met our needs during the search, assisted with video walk throughs when we couldn’t return to the area to see a house, and timely communication throughout our purchase.”

“Steve first showed my wife and I a house several years ago. He helped us by telling us which mortgage company to work with and which ones to watch out for. We looked at several houses in the last couple years and finally found our forever home and helped the lengthily closing go by and made the transition better. Even after selling the house and finishing his job he still has helped try to communicate with us with getting something replaced in the house that was on warranty. Have already recommended steve to their people”

“Andreas’ knowledge of current market and presentation during pre-sale was on point. We typically question everything but Andrea immediately had our trust in selling our home where we have raised our family.”

“I have known Meg for a few years now. Our kids went to elementary school together and we got to know each other at school events. She was always so helpful and happy. She was the first person that popped in my head when we decided to start the selling/buying process. I was skeptical at first that our house would sell but Meg did it. We listed our house for sale on a Thursday and by Monday we were under contract and on Wednesday of the same week we put an offer on the house we ultimately ended up buying. It was all so fast but Meg was there every step of the way. Meg was such a pleasure to work with. She always took the stress off of me and my husband. Our hope is that our new home is our forever home but if we need real estate assistance in the future... we would absolutely want Meg to help us.”

“Excellent experience. I would recommend her and also use her again in the future. A pleasure to work with!”

“Sometimes life throws a challenge at you. My wife and I bought a beautiful 2 acre parcel south of Suttons Bay 5 years ago with the intentions of building a retirement home. My wife was diagnosed with cancer and passed away in August 2020. The dream was smashed and I found no reason to have this property. I needed to sell it, but I live 3 hours downstate and need someone that will take care of the sale for me. I contacted Cory Beuerle and she took every worry and concern off my mind. A few short weeks later she contacted me at 10 pm on a Saturday to inform me of the sale. A couple short weeks after that and the sale was closed. This was an exceptional experience. It's sad that this dream never came true, but Cory helped make the process seamless and with no stress. I would recommend her to any friend or family member that is looking for an agent in Leelanau County.”

“We have worked with Dave in the past and his drive and willingness to help always is far above anyone we have ever worked with! Will recommend to any friends or family.”

“Meg is patient, understanding, and willing to do whatever it takes to get you the home you want. She is knowledgable and persistent which makes the experience of home buying a little less stressful. She thinks outside the box and makes suggestions that one wouldn't normal think of. Her communication skills are amazing and she treats you like you have been friends for years. If you are in the market for a home and want a person you can truly trust by your side, meg is that person!”

“Mercedes made selling easy as she gave good advice beforehand on things we should do to make home look its best Mercedes took care of everything and kept us up to date every step of the way. We really appreciate all she did. We recommended Mercedes to our family member who was selling her home the same time as we were. She went to another company, do not know why, but it has been a nightmare. We were so fortunate to have your company, and Mercedes especially. We will call Mercedes when we sell our next house there.”

“Cory has represented us in two different properties and in both situations she was truly caring and professional. We will be seeking her services in the new year as we look to acquiring a new home.”

“We were very impressed with Casey's attention to detail. Her follow up and through was excellent.”

“Ron was great! It was a difficult situation selling my dad’s home after he passed and Ron handled everything and made it so simple.”

“We really appreciated Dave’s responsiveness, integrity, patience and candor and will recommend him to anybody.”

“He worked with my daughter and son in law to purchase where property. They where very happy with him and set me up with Jon. Jon set my bid up a different way then I have ever done before which is why I think I was able to win the bid.”

“Excellence in professionalism and excellent knowledge of the many referrals that were needed during this process as well as deep concern and kindness for my personal well being.”

“I knew that my agent had recently sold a unit in our condo complex. I talked to her because I knew she would be up to date with info regarding our market. The first meeting and follow-up were excellent; thus, she got the listing. I could not have been more pleased with Mary Rollert, both as an agent and as a person.”

“Mary is an excellent agent, and she considers your needs and expectations and delivers a plan that ensures the sale or purchase of real estate right down to your exact desired detail.”

“From the very first email, Peter Galloup went above and beyond in his response to any question we had in regards to the market in general and on properties. Peter's attention to detail and commitment to follow up is top notch. Peter understood our needs and managed to keep any emotions in the process to a bare minimum. Additionally, Peter's creative problem solving helped us overcome potential obstacles in the negotiation process. Peter is extremely good at what he does. I would not hesitate recommending him to anyone and hope to be able to continue to use Peter's services in the future. We couldn't be more satisfied, and we are incredibly grateful that we were lucky enough to connect with Peter during this process. So very happy with the entire process! All expectations have been exceeded!”

“Dana Allen not only knows the area, but is very knowledgeable on products on the market. She researches, and helps analyze the best product for your needs. I highly recommend using Dana Allen as your realtor for not only Northern Michigan; but any area in Michigan. She is up to speed with technology, and knows the latest information on Covid-19; having reviewed the restrictions that are in place state wide with regard to showings and obtaining the best state of Michigan information timely. She is also extremely pleasant to work with and is very accessible. When we called her via text or cell phone; or email, she was proactive and communicated back with us right away. These are the skills of a valuable realtor and we recommend her highly.”

“Very thankful to have Katie as our agent! She kept on top of things and kept us informed which was really appreciated! I would definitely recommend Katie to others!”

“As an out of state buyer, Mike took extra time to ensure wires were done properly and timely. Mike got me best price possible. He also explained some of the Michigan state requirements. I plan to finish the construction and re list w Mike”

“We knew absolutely nothing about how to even get started to sell the property and was so happy to find someone who could take over the business part of it and give us the peace of mind it was getting done right and she did that for us. We would like to thank Mercedes for a job well done and would certainly recommend her to anybody. Very nice lady.”

“Dave was wonderful to work with! Very understanding of our needs and always up to show us another place. We couldn’t have done it without him!”

“We have worked with Jamie on 3 separate occasions now. First to buy our starter home, which was no small feat as we were out of state for the entire process. Jamie somehow kept in close contact with us (battling a 6 hour time difference to do so), was superbly patient as our parents saw homes with him and reported back to us to make our decisions, and was so knowledgeable and wonderfully friendly that at the end of it all not only did we have a great home, but a real estate agent who felt like family and that we knew we’d work with for the foreseeable future. The second time we worked with Jamie he helped us sell our starter home and move into a new and upgraded home. Jamie went above and beyond in his care for and attention to details when we we’re getting g our home ready for sale. His expertise in what the market was looking for allowed us to put the work in that would get the most return. His diligence and constant communication made for a quick, painless and prosperous sell. In terms of our purchase, he juggled the entire process during the sell of our old home with grace and calm that helped us keep our heads in a time of great change. The purchase was seamless and we could not be happier with our home. The third time we worked with Jamie was to purchase a rental property. When we let Jamie know what we were interested in, he started sending us properties that matched those wants. When we found a property that interested us, he put his full focus and energy into getting us acquainted with and into the property once we decided that’s what we wanted. He was always available for questions/concerns, better than punctual with his communications and refreshingly honest through it all. We will always work with Jamie and refer him to anyone who needs a realtor. He is the best realtor ever, so much so, we now consider him family.”

“The process of buying our home and selling a home within a 45 day period could not have been smoother, the knowledge that Mary has is crucial and quite impressive. Mary had all the answers virtually any time of day, and believe me there was no lack of questions. I will never use anyone else for real estate as long as Mary Rollert is in the business. Mary is without doubt someone i will continue to recommend to everyone i know that has real estate needs.”

“This was my first home buying experience so I didn't know what to expect. From the beginning, Peter clearly communicated everything and set proper expectations on everything from showings, to inspections, to offers and closing. He made the whole process easy and pressure free. I never felt like I was asking too many questions or wasting his time. Peter was always prompt in getting back to me with any questions I had. Whether it's your first time buying a home, or you're buying your retirement dream home, I would gladly recommend Peter, and I will be calling on him again for my next one too!”

“Meagan was great in helping me navigate some issues that popped up in the inspection. We were able to get the sellers to take care of all of our concerns! I would highly recommend Meagan to anyone looking to buy or sell in our area!”

“Bridget Carefoot did an outstanding job coordinating the many moving parts that existed as part of our sale. She had an excellent grasp of the overall market and represented ours interests with complete satisfaction.”

“Mike is a honest hard working young man. He is a people person.”

“Matt's marketing via the mail was always so memorable. I looked at other specialists but went with matt because of his knowledge of the lake and savvy sense for real estate. Matt also did two things exceptionally well: he communicated everything to me clearly and he actively listened to my questions and ideas. Super friendly and I felt like he ALWAYS had my back during the sale process. Communications were transparent and timely. Will be contacting him when it's time to sell our current place.”

“Lou Anne helped us find the perfect home for our family and we are so grateful. Thank you!”

“This was the 6th or 7th transaction Matt is done for us. In my line of work I am exposed to many agents, but I do all of my own transactions with Matt even though many other agents have solicited me.”

“Sheri Sutherland was knowledgable, responsive and very easy to deal with.”

“Mike was responsive and understanding of our needs. Over the years, we have bought and sold several homes. Our experience with Mike was by far the best experience we have had. Mike was always available, responsive and enthusiastic every time we contacted him. We were pleased with his work on the purchase of our new home and were happy to use his service again when selling our previous home.. We would highly recommend him to anyone seeking an outstanding agent. We could not have been more pleased with our experience with Mike.”

“If you are looking for a no pressure very professional real estate agent I highly recommend Michael Harrison. Michael created a very pleasant stress free process throughout our search, including setting up appointments on a very short notice all the way to offers made and closing the deal with us. He was always on time and respectful of our time. Michael thanks for making this an easy and enjoyable process for us!”

“Gail Rocks!”

“I am a single woman who decided to move to Michigan in order to be near my son and live in a more affordable place than the Chicago area. This meant finding a place to live in another state while getting my house ready for sale in Illinois -- a huge job. I wanted an "anchor" to help me through this huge time of transition. Upon a recommendation from a friend, I called Faye, and immediately liked her energy. Faye proved to be low-key enough to suit my personality, but !that didn't mean she didn't work really hard for me! Even when I was at my most frenzied and stressed (it was often), she was patient, encouraging and nice -- seeming to not even notice my crabbiness. She reall see me land in the right place, and it happened!”

“Gail was very patient and accessible for us to be able to see listings when we were in the area. Gail was very knowledgeable and handle our buying process with great professionalism. I would highly recommend her and century 21 to anyone!”

“I love Kari! Such a personable agent and good friend. I appreciate the honesty when it came to telling me things that were pithy and maybe I did not want to hear but need to hear. I appreciate her hard work in going out and finding me multiple buyers instead of waiting for buyers to come to her. I appreciate her support and words of encouragement during the lockdown. I will never use anyone but Kari King as a buyers agent or sellers agent.”

“Laura had an excellent knowledge of the market. She was very helpful in numerous little ways that made the process rewarding. Laura did a great job of steering us through the process. I found Laura a pleasure to work with. She was timely in her interactions and work. I would highly recommend Laura to anyone in the Empire market. It was a pleasure to work with her.”

“LAURA is one of the most knowledgeable agents I have ever met, is is very creative. She’s the best!”

“Kari was very professional and answered all the questions that I was wondering about. Kari is a wonderful young woman. It was a pleasure to work with her.”

“If you want a realtor who really knows the Empire area, who is great at communication and is able to work well with anyone, I recommend Laura. She is a joy to work with and she always makes me smile with her humor.”

“Superb Job, most highly recommended.”

“Faye was a very warm and friendly agent. She was professional and if there was a question we had or that she didnt know the answer to right away she would get the answer in a timely manner. She was available to meet with us whenever we wanted to view a home even if it meant negotiating a time that worked for us. She was genuine, honest and seemed very fair . Faye was not pushy, she was pleasant to work with and always followed up on things,”

“Gail Crompton was an extremely patient and understanding agent and terrific at every aspect of the transaction. Gail even met us at the office at 9:30 one night to sign documents. She did everything possible to help us find the perfect house. And we love our house. So we had a great experience with Gail and a terrific end result. One can't ask for more than that.”

“Top notch service and experience! Kari and her team made the experience seamless from start to finish.”

“Did an internet search and the reviews were good. Needed someone with a knowledge of the area. Faye was Great. Would not hesitate to recommend her to someone else. Faye went above and beyond in helping us with issues that came up with our summer property until it sold.”

“Gail was superb! Carry local knowledge of the market was critical. Most highly recommended.”

“Faye was understanding and amazing to work with”

“Faye was a pleasure to work with, her knowledge of the area and listings was very helpful in our home selection process.”

“From beginning to end Kari took care of us very well. She helped with negotiations too when buyer was suddenly making demands. We would use her again unhesitatingly because of her honest, professional, successful work for us!!”

“Faye Fitch is an excellent realtor!!!”

“Gail Crompton did an excellent job with the marketing and sale of our home. She navigated a complicated negotiation and allowed us to get to the closing in a timely manner with the most value from the sale. Thanks Gail for your professional focus and attention to detail! You rock!”

“I cannot imagine an agent being more helpful, informative, and supportive than Faye Fitch. She went above and beyond the job of agent time and time again, and continues to do so even after the closing. She is, quite simply, a superb human being--generous, kind, funny, thoughtful. We would not have obtained the house we did--the house of our dreams--had Faye not worked her magic, which required a great deal of work on her part. We are deeply indebted to her and don't have the words to thank her sufficiently for everything she did for us. We were operating from Colorado, and Faye took care of everything necessary in our absence. We closed from afar as well, and Faye kept us on track. I cannot say strongly enough how fabulous Faye was. I know my comments have been over the top, but they are accurate and sincere.”

“Faye did an excellent job in helping me purchase new office space for my business.”

“Faye Fitch did a great job of bringing the property to our attention and helping negotiating the purchase. The sale and costing went smoothly thanks to Faye. Thanks Rick Taylor”

“I was very happy with Gail’s knowledge with this sale. We definitely came across a few bumps in the road with this sale that Gail went above and beyond to correct the issues in a timely manner. I will absolutely use Gail again.”

“Laura has excellent skills and her knowledge of the market is exceptional. She is invaluable from showing to closing. She pays close attention to the details and removes much of the stresses involved in your real estate transaction.”

“Gail was very instrumental in the sale of our home and meeting our real estate needs in both buying and sells our homes within a 3 month timeframe.”

“Laura Thanks for all of you help and understanding leading up to the sale of our Empire home. Your local knowledge and contacts were helpful. Thanks to Joey and David for their help as well. See you again with any luck. Mike and Dale Wyman”

“Laura was amazing. She was knowledgeable and responsive. She was caring and went the extra mile to insure we found a home that was right for our family and budget. She treated us like family.”

“Kari was fantastic through the entire process. Extremely knowledgeable about the area, and always available to answer questions. Would highly recommend Kari for those looking for an agent in the Frankfort area.”

“Superb representation and local knowledge.”

“Over and beyond the calls to duty! Excellent communication skills and a keen eye for details that helped expedite the sale of my home.”

“Laura persisted for a long time to sell a difficult piece of property. Everything was finalized quickly with the property selling for a good price. She has an extensive and thorough knowledge of marketable lands and homes in the Sleeping Bear Dunes Lakeshore region.”

“We would recommend Faye Fitch because she is friendly, knowledgeable, compassionate, and reliable. She shares valuable insight and information in the sale of properties. She demonstrates that she has the expertise in her field to efficiently sell and close a property. Her expertise was especially helpful in the case of an estate property, and she was sincere and helpful with her comments and suggestions.”

“Laura was friendly and very knowledgeable to work with through the whole process.”

“Laura has a strong knowledge of the area.”

“Gail is amazing. This was my first home purchase. Her attention to detail is impeccable. Her knowledge of the area and real estate trends gave me confidence in my purchase. I highly recommend Gail for all of your real estate needs.”

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“We were comfortable with all aspects of the home sale by Faye Fitch and her office assistant Judi. Extremely helpful after the sales agreement was reached until the new owner took possession. Faye and her office were totally focused and aggressively active in resolving the issues that arose. I highly recommend Faye and would not hesitate to utilize her again. Ken”

“Gail made our selling experience very memorable with her expertise We were so satisfied with gails commitment to helping us with the sale of our home Gail was always so helpful prompt and courteous at all times”

“The best agent ever! The whole experience was a breeze!”

“We value all of the attention to detail that Faye placed with our search and processing of our closing. Faye's knowledge of the local communities enabled us to view properties that we would have not considered on our own. Due to Faye's familiarity with the community, we selected a property that we are very happy with. We will gladly work with Faye Fitch in the future and recommend her to others.”

“Gail was great about quickly responding to any little question or referral we needed. As I mentioned before we needed someone local who could provide insight and who we trusted. Gail did a great job!”

“Gail was always very helpful and willing to meet me me to show many homes and was always very knowledgeable of the home.”

“I enjoyed working with Gail. She Definitely was a tremendous help selling my fathers place. I’m glad I chose Gail to help me sell my fathers property. I can’t say enough about how helpful she was in getting everything done.”

“Gail Crompton's has superb local knowledge of markets, pricing and trends. Her attention to detail eclipses her peers. Most strongly recommended.”

“Laura was very helpful and answered all my questions. I had worked with her previously and I am recommending her to my daughter who is moving into the area. Nice job, Laura, and thanks!!”

“Working with Faye Fitch made our house buying experience an enjoyable experience. Everything went smoothly and Faye was always in contact with us keeping us up to date during each of the buying phases. We would recommend Faye to any new home buyers and would certainly use her again.”

“Gail is a delight to deal with. She is very attentive to details (a trait not always attributable to realtors) and she is willing to work hard to secure a qualified buyer. She is a Gem!”

“Gail was great, any questions I had she went to work finding the answer very quickly and got right back with me, I was very impressed.”

“I worked with Faye for a second time on purchasing a residential property. She was great at knowing the local market and quickly responding to any questions or issues. She is very knowledgeable and professional and I would recommend her to others.”

“It was a real pleasure to work with Laura. She had an excellent grasp of the market and of the business. I learned a lot from her. I would use her again without hesitation.”

“My wife and I were first time home buyers and selected Kellie after we saw that she was very highly rated on realtor.com website. The one key factor we saw from her reviews was that she was very easy to work with (especially with first time buyers like ourselves). As first time homebuyers, we were very intimidated by the prospect of going through the process. But working with Kellie made that process seem easy. She informed us of what needed to be done, when it had to be done, and often checked in on us to answer any questions we had. She was also incredibly kind to speak with. She also went above and beyond for us in some unpredictable situations, such as when we had an issue with our down payment assistance. When my tribe, who were providing the assistance, was not going to be able to deliver their check at closing until after the title company closed, she was able to arrange having the company stay open late. This allowed us to move into our home on closing day (which was a Friday) and no have to wait until Monday. We would highly recommend her to anyone we know that needs to buy a house.”

“We feel very lucky to have met and worked with Robin. She’s helped us find a place we know we will love for years to come. She was a key driver in our decision to look in the elk rapids area vs the other side of traverse city. She helped us see all that this area has to offer. She is very knowledgeable of the area and the homes in the surrounding area. She was professional and also a lot of fun to work with, it was like house hunting with a good friend who knows exactly what you’re wanting. We would highly recommend Robin to anyone looking to buy or sell in northern Michigan.”

“I have worked with Kellie on selling two vacation condominiums and several pieces of property, and can only say great things about her! She is professional to a fault, knows the BEST way to market the properties, and was successful in helping me sell these properties in a down market. I appreciate all she has done, and would HIGHLY recommend her services to anyone wishing to sell property in this part of northern Michigan. Thank you Kellie for all that you’ve done!”

“Personable, considerate, knowing the needs of what I was looking for in a new home and sometimes offering insight into homes that I was looking at Great professional, personable and knowledgeable agent. I would not hesitate to recommend Wayne Toteff to any of my friends or relatives. He is very considerate of the needs of his client, make’s the effort to know what his client needs and wants and he knows the area which all of this is a big part of Wayne Totoeff as a great agent. I would recommend without hesitation Wayne to any of my friends or family. Even with the constraints we had with COVID with only a few hiccups only on my end the closing ended favorably. Great experience with Century 21 and Wayne Toteff.”

“We were so blessed to have Kellie Sergent support us with the recent sale of our home. She was an incredible agent to work with. We were instantly impressed with her professionalism and communication skills, as she was always available and extremely responsive and prompt. She truly made us feel as if we were her only client. Kellie developed and executed a strong marketing campaign with a presence of online and other advertising. Working with Kellie as our agent was one of the best decisions we ever could have made and we will be referring her to friends and family for many years to come!”

“I can only speak of Robin in terms of superlatives. Smoothest real estate transaction ever for me. A+”

“Kellie was excellent as always! Professional, knowledgeable, trustworthy and timely in all of our dealings. Would not hesitate to give her the highest recommendation! She is a true asset to Century 21 Northland!”

“Robin was so helpful, diligent, and responsive to any and all requests. It wasn't easy to locate and purchase a home while living out of state during a pandemic, but she made it work! Not only would we use her again, but we wouldn't bother looking elsewhere.”

“We went through 4 different agents till we found Wayne,and he was the only that catered to our needs,he cared & found us the property for which we were looking.The location & the area was very important for us & Wayne went above & beyond to find us what wanted. Wayne's profesionalism says it all,he kept us well informed & updated us frequently. I would recomend Wayne to everybody i know,an excellant agent.”

“she was organized and efficient. I would highly recommend her to friends.”

“Kellie went above and beyond for me as a first time home buyer. Going into this I didn’t really understand anything and Kellie was quick to help me learn and guide me. She was very quick at responding to any of my questions and responding quick to the houses I was looking at purchasing. Finally found my forever home and she helped tremendously on closing. Thank you so much Kellie for all of your help. So much appreciation goes to you!”

“In addition to recently having a baby, starting a new job, and moving to a place where we didn't know many people, we needed to find a place to live! We cannot overstate how thankful we are to Robin for her help in finding our new home! Robin was, at all times, professional, responsive, knowledgeable, and -- above all -- kind in her endeavors to help us find a home on a relatively short timeline and in a competitive market. Robin went above and beyond our expectations, and also facilitated introductions to other professionals in the area to assist in the process. Robin felt like a member of our family, working with our best interests at heart. We cannot recommend her enough! Thank you, Robin!”

“Kellie was a great help to us in finding our home. She was upbeat, responsive and knowledgeable throughout the process. Have already recommended her services to others.”

“Robin was very professional and excellent in reference to responding to questions and concerns and providing information. She is also very knowledgeable with this area. There was never any pressure to view or make an offer on property. She was always more concerned that I was comfortable with my decision prior to place a purchase offer. She never failed to answer her phone or promptly return a call. She replied to emails and text messages on weekends and all hours of the day. She even continued this practice while downstate for her son's wedding providing the necessary documentation to postpone the closing for a few days due to a permit transfer delay.”

“We’ve been through a lot with Kellie since the purchase of our first house to the one we are now in. I will call to her for any future real estate needs. Kellie absolutely adhered to her duty to do what was in the best interest of her clients while doing so ethically and gracefully.”

“We were referred to Kellie Sergent from someone in the industry and we could not have been more happy with the service and professionalism that Kellie showed throughout the whole process. Kellie was fantastic and exactly what we needed to find our place in Traverse City. She was more than accommodating of our schedule, she knew the Traverse City area and offered additional insight and help in making sure we asked the right questions. She was knowledgeable about each house and what it could offer, and was great with communication through phone, email and text. As we are out of town, Kellie handled everything from the inspection, final run through of house, taking pictures of content in the house, negotiating final touch ups and working with the finance company to ensure a smooth purchase would highly recommend her to anyone looking for a place in the area.”

“I found the listing on Zillow and Kellie's profile was the one attached. She was great to work with and I would work with Kellie again.”

“Our experience in working with Wayne was outstanding! He is very knowledgable about the local market and real estate procedures. Wayne is also honest and sincere. He certainly went above and beyond our expectations. Thanks to Wayne we were able to negotiate a reasonable purchase price and buy the home that we will live in for the rest of our lives! His experience regarding contracts and closings were comforting when we finally reached that point. Wayne is the example of what every realtor should be!”

“Kellie Sergent worked hard negotiating the sale of our vacant lot. She understood our needs and helped us find the right buyers for our property.”

“We’ve worked with Kellie for over a year between buying and selling. Both transactions have been seamless due to her attention to detail, communication and commitment her profession. We would recommended Kellie time and time again to anyone needing a real estate professional. Thank you Kellie, for helping us buy our forever home for our family!”

“Kellie Sergent is a fully dedicated agent who empathizes with her clients on the emotional side of buying and selling a home while at the same time continually offering professional insight or advice. Kellie was a strong communicator and her organizational skills facilitated a smooth process as we bought our new home. We will continue to refer our friends and family to Kellie for many years to come!”

“Wayne learned a lot about me and my family right away and seemed to understand exactly what I was looking for - and then used his expertise about the area and the buying process to made sure that I got it. He made it easy for me to be honest about what I didn't like about those first few houses and remembered everything I said. He used that to help me find the house I ended up buying. He is organized, a clear communicator, and an incredibly friendly guy. This was my first time buying a home and Wayne made it easy and fun!”

“Wayne went above and beyond in every aspect of our search for a home. We maybe were a little fussy in terms of finding a perfect fit and he was more than happy to handle our search. Also, our closing process was a bit high maintenance to say the least (to no fault of his), and he was essential at getting the lender and seller on task so we could move into our new home. “Excellent” rating of patience is an understatement. He made us comfortable with the process from the start and went above and beyond in every regard.”

“Kellie Sergent was absolutely fabulous to work with and she provided prompt responses to all my email inquiries and insecurities. The small piece of property (without any structures) on Schuss Mountain she sold was apparently not a very desirable and very small piece of land, in a not so desirable location. As executrix for the estate of the deceased elderly couple who owned this land, I am so grateful Kellie was able to sell it. I'm in Texas and the property in Michigan and therefore I've not seen the property. I highly recommend Kellie Sergent as she did the nearly impossible of finally finding a buyer for this very difficult piece of property for which I'm very grateful.”

“We could not ask for anything more than what Wayne accomplished. Even with the west side of Traverse City being a popular area for purchasers at this time, Wayne did not hold back on making sure our house was well highlighted through magazine print and a beautiful drone video of the inside and outside of our home which was shared on social media. He guided us well on prepping our home to make it beautiful and ready for showing. He was proactive throughout the entire process, which gave us confidence that we were being taken care of.”

“Kellie Sergent did an excellent job during the initial process, keeping in constant communication with us, and during the closing. She was effective and professional throughout the entire sales process. I would highly recommend her to anyone in the area. 5 STARS!”

“Robin was a pleasure to work with. She was efficient, organized and very willing to walk me through every step of our property purchase. We were dealing with a title company downstate that was so incredibly inefficient and disorganized. Any concerns I brought to her attention, Robin was able to get me answers quickly and efficiently. I would recommend Robin to anyone.”

“Wayne Toteff was always only a phone call away and checked in during the process of setting up of the sale. He called the same evening later in the day after I signed the contract for the selling of my home and asked how I was doing. I would recommend Wayne Toteff any day to some one that needs to sell their home. He gives sound advise, sets up the process of listing the home, keeps you informed as the process goes through. He is honest about your home when setting it up for sale. Couldn't ask for a better guy to sell my home.”

“Robin was fantastic. She was a wonderful partner for us throughout our purchase process from finding a potential home, to making an offer, to the diligence period to closing. We wouldn't have our house today without her support. She was proactive, trust worthy, and a great communicator. We would absolutely work with Robin again and highly recommend her.”

“If anybody would ask me about real estate I have said call my guy Douglas Swartz”

“We were very pleased and very impressed with Wayne's performance. We were thankful we went with him as our agent. He did an excellent job. He knows what he is doing, and is a very hardworking and professional real estate agent. We would definitely use him again. Thank you for an excellent experience!”

“The testaments written about Kellie that I read before I met her were very important to me. The fact she lived in Elk Rapids and loved the area was a plus. Having experience with other realtors I knew what I didn't want. My daughter and her husband's approval was also important and she certainly achieved that no problem. Meeting Kellie, and talking to her was the final thing I needed to understand everyone else's approval and excellent recommendations and I was sure she was the one. Kellie for me was a dream come true. She is very knowledgeable, experienced, professional, wise and gifted. What sets Kellie apart is she is a wonderful person at the same time, very caring, understanding, compassionate and thoughtful. It is no wonder her services are sought after and lauded. All well deserved! She is a hard worker and not afraid to get her hands dirty while helping her client out. This may find her with a broom in hand, wheeling the trash down the drive, changing a light bulb, helping with the carrying of boxes, or anything else she can do to help out. Kellie saw me through the whole process which at times was emotional & difficult. I would highly recommend Kellie Sergent to anyone seeking the services of a real estate agent. She is a "One-In-A-Million" find in your search for one.”

“Kellie was great to work with. She was on top of the process, had great follow up and was proactive with letting me know what things I should have when. I appreciated greatly the support she has provided. I look forward to making a home for our family in the Traverse City area and I am so thankful that Kellie was able to make this all happen so effortlessly for me. Not only did she help me find a home, but she took me under her wing to get out in the community, get to know people and attend some networking events. This kind of warm introduction is the epitome of why Northern Michigan has the greatest people. I look forward to continue working with Kellie in the future!”

“We chose Wayne because of his knowledge and professionalism. We were out of town and Wayne took ownership in selling our home. He took care of our home, like it was his. That’s going the extra mile.”

“She is a total professional agent. I'm extremely satisfied with her. Thank you, Kelly Sergent!”

“I really enjoyed working with Kellie. She is articulate and knowlegable, and always offered useful options in various scenarios with which I was unfamiliar, making sure I had a full picture of what was going on at all times. Her advice was invaluable during the entire listing and sales process, and I know she would do the same for every client.”

“I couldn't have asked for a more compassionate, knowledgeable, hard working realtor than Kellie.”

“Wayne was incredibly professional and great to work with throughout our entire home buying process. Communication was exceptional and he was always there to help and answer questions. I would recommend him to anyone in the market to buy or sell a home and look forward to working with him again in the future!”

“I would highly recommend Kellie Sergent. I have bought and sold many homes and she was by far a superior realtor. I will use her for all future transactions.”

“Robin listened to the concept of want we wanted for a vacation home as we had not exactly figured out what we wanted to do. She was very helpful discussing options and helping us weed out homes that just weren't going to work as well as bringing to us the home we ultimately purchased. She was great throughout the whole process. Robin was always on top of the details, proactive on issues and very fast with responses. The deal had some issues and Robin was with us all the way communicating with the sellers agent. I think without Robin the sale may not have happened. In short, she did an awesome job. Best agent I have ever dealt with, would use her again in a heartbeat.”

“Wayne worked very closely with us in designing and modifying the sales campaign. When it seemed to need adjustment, he adjusted. We greatly appreciate him. We felt very comfortable with Wayne and appreciated how accessible he was. He was honest with us, even when telling us things we didn't really want to hear!”

“Wayne is an all-around good guy in addition to his exceptional skills as a real estate agent. He is very in tune to the buyers wants and desires, he has great knowledge of the local area, and is available for questions and discussion regarding properties just about anytime of the day. Seems to drop everything he’s doing to show you a property if he’s available.”

“Wayne did a great job selling our vacation house! Could not have asked for a more professional real estate agent. Wayne presented us with a well thought out plan, true real world pricing and knowledge of the market. Wayne went above and beyond when asked to go over to the house and make sure something was set to put us at ease. If you are looking for a caring, compassionate, honest, and trustworthy agent, Wayne Toteff is your guy! I highly recommend.”

“We couldn’t be more pleased with the experience in selling our home with Kellie. She was knowledgeable, friendly, down to earth, and truly had our best interest at heart. From the first time we spoke with Kellie a few years ago when we first kicked around the idea of listing our home to the closing day and beyond, Kellie has been nothing short of amazing. When it’s time for us to buy again, Kellie will be our first call.”

“Robin Vanderkaay was a terrific agent to work with in our search for a lakefront property. We were looking for a cottage that met the needs of our family across a fairly wide geographic region in the Traverse/Elk Rapids area--and we were doing this long-distance. Over the course of eight months, Robin looked at a number of houses for us and provided honest, insightful, detailed feedback on each of the many properties we asked her to look at for us. When we finally found the perfect cottage for us, Robin deftly helped us to draft a winning offer in a multiple-bid situation. After the sale, she helped us to find contractors and property managers to interview. Robin earns our highest recommendation! Thank you, Robin!”

“I have worked with Kellie three times buying and selling. I believe she is the number one agent around. You will not regret hiring her! Sonya Mahaney”

“Kelly truly went above and beyond. She spent a good amount of time researching details about a concern we had with the septic tank. She called and talked with many people in order to resolve our concerns. She even had someone go to the house and take a look at the septic tank. She was so helpful and a vast of knowledge and didn't rest until we felt comfortable with the situation. We are so thankful for the amount of time and energy she put into the purchase of our new home!”

“We met Wayne Toteff because he was the agent for the sellers. So, we did not select him. With that said, in the future if you have a need for a real estate agent, certainly we would select Wayne. He is knowledgeable, personable, professional, prompt with communications, and a fantastic ambassador for the Elk Rapids community!”

“Our experience with Robin has been fantastic. Not only does she possess all the qualities of an excellent Real Estate sales agent, she is personable, tireless and has gone above and beyond expectations every step of the way. Robin is the best sales agent I have ever had the experience to deal with. I will recommend her to any and all.”

“Robin was a pleasure to deal with, she lives in the area and totally understood what I was looking for. She is a great asset to your company. A genuine nice person!”

“I would most definitely recommend Dawn Anderson to anyone that was looking to buy or sell in the Alpena area. I am so appreciative to have had her to work with. She returned calls promptly. She kept in communication throughout the whole process.”

“Our Trust attorney has used him to sell her properties and highly recommended him. Paul was great about remaining in communication with me and the co-trustee. He handled all details and sold the home right away. He even had agents lined up to view the property before the papers were signed. We were very impressed. He called me himself to thank me for the business after the final papers were signed. He is a class act. Because I live out of state, Paul gladly offered the service of signing documents electronically, which was very helpful. He also sent the deed to be signed and notarized to me along with a prepaid envelope. It all worked perfectly. Everyone was patient, accommodating and professional Paul made the sale of our parent's home an easy experience while we were still grieving.”

“Paul did a great job communicating and he worked hard to get potential buyers to visit the house.”

“Awesome realtor would refer him to anyone I know looking for a house..right on point with all our needs called me right back if I had a question got us I to look at a lot of places very professional ..thanks robert a+ rating Robert was real helpful...great broker with lots of knowledge”

“Melissa was very friendly and knowledgeable - responded quickly to any questions and concerns (there were plenty, since this was the first time I bought a home). I never felt like I was “bothering” her, especially during a very busy time in the real estate market. She always had a good attitude and did anything to help.”

“Bob presented himself as a perfect gentelman”

“Paul was extremely patient and thorough. He answered all our questions, and showed us many houses before we found the right one. He was not just interested in selling us a house, but in finding us a home. Paul really had our best interests at heart in our search for a home. He was very patient and friendly, knowledgeable and professional. He let us know if he thought a particular house might not meet our needs, and truly cared about us. He kept reassuring us that the right home for us was out there, and it was! We feel fortunate to have Paul as our broker.”

“Paul was super helpful in finding and securing my new home. Thank you for everything you did.”

“Very helpful and patient with us really took her time to make sure we really understood what we were doing she was never upset with how many time we called her for questions. Would highly recommend her to anyone”

“She has the reputation for being the best agent in town, it’s because she is excellent at her job.”

“She was just great. Appreciated everything she did.”

“She kept me informed every step Very helpful”

“have worked with numerous brokers over the years. Bob was, without question, the most helpful and insightful professional I have ever dealt with. He communicated effectively and was always available to help. Living 4 hours away from the area we were moving to, Bob made sure to alter his schedule to accommodate ours. He was always "on top of things," and was able to provide whatever assistance we were in need of.”

“Paul came highly recommended from two different sources of mine. He was knowledgeable, persistent, and quickly understood our needs when looking for a new home.”

“Dawn is amazing! She was beside me every step of the way with trusted advice and immediate answers. The attention that she gave me made me feel as though I was her only client. I highly recommend Dawn for any real estate needs.”

“Janice was amazing. She was knowledgeable about the property's and houses we looked at for over a year. She was patient and kind with us. She took time out of her busy schedule to always meet our needs. Janice made the whole experience buying our house incredible. Cheers to a new house new memories and having a wonderful realtor”

“Bob did a great job. Found my dream home and sold a property for me. I would recommend him to anyone”

“Dawn was extremely professional yet personable!! She was an absolute pleasure to work with! I had full confidence in her abilities to find and help me close on a house! I would and will 100% recommend her to anyone in search of a great agent!”

“Paul Momrik is the consummate professional. Paul was exceptionally helpful in every step of selling the home, from right pricing for the market to final close, he always kept me informed, was transparent and timely about the details of the process. I do not live in the area, needed an agent I could fully trust to sell a home that was part of an estate. I am pleased to say I found the right one. I highly recommend Paul Momrik.”

“Loved Janice! She had great response time, was always on top of everything and making sure things were getting done.”

“We worked with Mari a year ago when we purchased our home. She was knowable, easy to work with, and knew exactly what we were looking for. We especially appreciated being able to reach her when we had questions or concerns no matter what time of the day. She was never too busy for us. Knowing this, we were happy to have her as an agent again!”

“Pail momrik was great to work with. He knew what we were looking for and knew that our type of loan was very specific on certain things and he always looked for them to make sure it qualified for the loan.”

“Mari Crow will always be my realtor of choice. Very caring and professional in all aspects of looking for, at and going thru the process of finalizing a purchase. Always at our beck and call. Never left a question or concern unanswered. She is definitely THE BEST‼️”

“Janice was extremely helpful in this weird situation and everything work out in the end. Overall a smooth transaction and highly recommended”

“Paul was very quick to return my initial call and he was knowledgeable about how to get the property. He returned all calls in a very timely manner. When some issues arise he was quick to help me research and get answers. Great experience and I plan on using him for my next real estate purchase.”

“Paul will always be my number 1 choice. Paul goes above and beyond for his clients.”

“Mari is absolutely the best. Her local knowledge is fantastic, but it’s her ability to recognize our decision points and relentlessly pursue them that stood out. She selflessly looked at house after house with us, providing expert guidance while allowing us to ultimately make decisions. Mari helped us craft an offer that was accepted within hours of submission. Especially considering the current market, we couldn’t have been in better hands.”

“Paul always goes above and beyond my expectations, and he is very easy to work with.”

“This was our second sale with him. It was very well managed in virtually stress-free.”

“I’ve worked with a few other agents buying and selling. Janice is by far my personal favorite to work with. She is quick and she is effective. We may have set up meetings a week out, and she’s right where she’s supposed to be when she’s supposed to be. As a seller she helped us get the best price on our house and fought for us when we weren’t getting the best price for our house. I would definitely recommend her and will continue doing my Alpena deals with her. Thank you Janice!!”

“Missy was very accommodating to our schedule. We have bought and sold from Missy and both times we were more than happy with the outcomes. She is professional and easy to work with. We plan to work with her again in the future. I highly recommend her as anyone's agent.”

“Paul is extremely helpful, knowledgable, and great to work with. He was also very prompt in answering questions and addressing things that came up throughout the closing process. Will definitely recommend Paul to others and be using Paul for future needs.”

“We will always use Mari”

“I worked with Mr. Paul Momrik in the past. He is very honest, reliable person, very good communicator. Would trust Paul in any advise. I can recommend his services to my best friends and Family. Definitely will use Paul services in the feature.”

“Paul was reliable and trustworthy and we felt comfortable working with him. He provided support for this big decision in our life. Paul had a good knowledge of area and experience with our lake property. Thanks, Paul”

“When I decided I was going to buy my first home, I couldn’t wait to tell my Aunt Dawn because I knew I wouldn’t want anyone else to help me through the process. Aunt Dawn is the best broker in the business. She is patient, knowledgeable, enthusiastic, motivated and dedicated to her clients. She was just as excited as I was about buying my first home and always made me feel like I was her most important buyer. She guided me through every step of the process and gave me honest feedback which meant so much to me. I knew my aunt Dawn would help me to make the best decision because she truly cares about her clients. I am so lucky to have had my aunt Dawn as my real estate agent but I am blessed to have her as my aunt. She has been there for me my whole life and she is someone I can always depend on. Please pick my aunt Dawn as your broker, you’ll be so glad you did! Thanks aunt Dawn for helping me find my home. I love you!”

“Dawn was great in every aspect, very prompt in her replies, and helpful. I would recommend her to anyone that asks for a real estate agent in the future.”

“Paul Momrik is an amazing realtor. He works endlessly to give his clients exactly what they need, he is honest, and he always gets back with answers right away. Plus....he's a really great dad too :)”

“Dawn was absolutely amazing!! would recommend dawn to anyone!”

“Mari Crow has sold two of our homes and helped us purchase two. She makes everything very personal and is very professional. From the beginning of a sale or purchase to the end she made us feel very comfortable with her knowledge. She does an exceptional job in every aspect. We would highly recommend her.”

“Paul Momrik made the sale very easy !”

“Mari is very reliable and thorough she always follows through with what she says she will do.”

“Dawn did a great job. She responded quickly to all our questions. She went out of her way to meet our needs. I would recommend her highly.”

“As. Friend and realtor I know of no one better than Mari Crow.”

“Melissa Frisch is an expert in the local market. She provided valuable expertise throughout the whole process.”

“She walked me through every stage of sale Kept informed all the time”

“I have dealt with Melissa Frisch as a customer in the past but this was the first time I was her customer. The buyer and I were very pleased with how quickly and professionally the transaction was closed.”

“Paul was everything you could hope for in a real estate agent. He responded promptly to every request, even when it was at an inconvenient time. I found him to be honest and genuine in a way that can be hard to come by nowadays. Paul is also very knowledgeable about construction which is nice when you're looking at older homes. I have already recommended him to others and will continue to do so. Paul went above and beyond for my family and I, and we couldn't be more pleased.”

“Paul Momrik was very knowledgeable regarding the distinction between a manufactured vs a modular home and the resultant appraisal effect. Paul is very personable and worked diligently several years ago to effect another transaction. He is certainly an asset to Century 21.....and, no, I'm not a relative or personal friend, yet that's how he makes one feel! Totally satisfied. Paul Momrik stayed in touch and kept me informed every step of the way and was extremely prompt responding to any questions. Paul Momrik is a consummate professional in my opinion. Always dressed neatly, polite, on time and prepared.”

“Thank you for the help Missy, Thank you for the extra work with the unique property and all of the VA hang UPS.”