CENTURY 21 Northland

“My husband and I really enjoyed working with Michael Harrison to find a home. He listened to what we were looking for and answered all of our questions. Michael was very thorough and communicative with the other agent to make sure we were able to secure the home we wanted promptly, and we were even able to put a home under contract during the stay-at-home order. We would definitely work with him again!”

“Absolutely amazing experience, so professional, so calming - we could not recommend Matt Geib more! We were referred to Matt from a family member, and after meeting him the first time, we understood why. He was extremely professional and patient as we asked question after question (this was our first home purchase). He had great communication skills and always replied to our emails promptly. He made recommendations to us during the process that always proved worth our time. If we were interested in a house, he didn't just say ok - he shared his insight and wisdom with us and saved us from making some rather large mistakes with our first purchase. If we did find a property we wanted to view, he was prompt in getting it scheduled and allowed us ample time to walk the property as well as pointing out things we wouldn't have known to recognize on our own. Not only did he represent us fully in the purchase of our first home, but he taught us every step of the way making sure we understood what was happening, and what was next. Even during this ever changing world due to Covid-19, he still fully supported us in our home purchase and easily navigated the changing environments (stay at home orders, uncertain times, new addendums, etc) to help us find our perfect home. We can not recommend Matt enough to anyone looking to buy a new home, or sell your current home in the Traverse City area. I know, without question, we will never work with another agent! Simply the best out there!”

“Dave will be recommended to any of our family and friends in the area. Dave was great to work with. He assisted us with previously purchasing a home and recently selling a home. Thank you Dave for all your hard work! Dave had connection with other local agents and was able to secure potential buyers without having to put the house on the Market. This saved us time, money, and stress. Thank you Dave! Dave is the best. He was super understanding of our concerns while trying to sell the home during a pandemic with a young son at home. Dave made the process smooth and non stressful.”

“Micheal takes the time to get to know you and what you are looking for. He was there for us and very understanding in every aspect of finding the right home. It’s an emotional process, and he was always very calm and compassionate when we were freaking out. And once we found the right home for us, he was just as excited as we were, and I can tell his heart is in every sale and with every customer...or should I say friend. I would recommend Michael to anyone I know.”

“Wanted the best and Matt Geib is it. We had been looking for a property with acreage. Matt offered to walk the whole property , (38) acres, with us and point out all the property markers. No other agents ever offered to walk a property with us. Matt is a true professional.”

“We have worked with Andrea Galloup in the past and have found her to be very professional. Her knowledge and attention to detail is excellent. Andrea always has our best interest at heart and works hard to find just what we need. We were hesitant to list at the price Andrea recommended, thinking it was too high. Our home sold in 3 days to the first person that viewed it.”

“Jamie is good at letting the consumer decide in what direction they want to go and just provides the support needed in the purchase of property. My husband and I appreciate his approach and patience. It makes the experience more positive and less stressful.. We have worked with him one other time in the past and would love to work with him again sometime in the future. Excellent agent. He is very good at communication which is helpful.”

“Jamie Grace exemplifies old school customer service, paying attention to all details. He is personable, approachable, kind, helpful and knowledgeable. I would highly recommend him to anyone looking to buy or sell.”

“Andrea is excellent at her job and helped us find a place we love even during this incredibly crazy and difficult time we’re all living through! Andrea was great at assessing the strengths and weaknesses of houses and locations and helped us avoid some very bad decisions along the way. She was professional and clear and knowledgeable throughout. We never had the chance to meet in person because of the coronavirus, but by the end, trusted her completely and feel incredibly warmly towards her.”

“It was so refreshing to work with someone efficient like Jon. He did a great job from the beginning listening and giving feedback. He was quick to respond if contacted and regularly provided us updates. Even though we closed during the state shut down Jon was able to keep things going and we closed remotely without any problems. We would definitely recommend Jon Becker to anyone buying or selling a property.”

“Jon was great, he kept us very informed and was very attentive to our wants and needs. I would definitely recommend to a friend. We were very impressed with Jon and would use him again in the future. He was very reassuring and personable. He kept us updated throughout the entire process. Very professional.”

“Michael Harrison was extremely professional and was always available to answer our questions. He understood our needs and located properties that he felt would be our best choice. He was very calm accommodating professional real estate agent and we will always consider him first in the future.”

“We were a For Sale By Owner and Meg brought a buyer to us. Even though Meg was representing her buyer she still cared about our feelings. She was personable and professional, exactly what you would want in a Real Estate Agent. I would recommend Meg to my friends and family any day! Thank you Meg for all your hard work and helping us even though you didn't have to.”

“She is the quintessential real estate pro.”

“This is my fourth property Matt has sold and each one has been smooth as silk. I’ve dealt with plenty of realtors in the last 25 years and no one holds a candle to Matt. His knowledge of the area and home values as well as the complete package marketing his team does is what sets him apart from the rest. Century 21 is lucky to have him.”

“I believe that I was fortunate to have called Matt, he was my first contact. After talking with Matt and hearing his plan. We knew at that point we were in good hands. Thank you again Matt and all the best to Keena.”

“We used Jamie Grace at Century 21 Northland for our home purchase in Traverse City, Michigan. He was excellent and provided top-notch service from start to closing. He was always accessible for quick communication and went above and beyond for us so that we could find the home that we wanted and close on it in a timely manner. Since my husband and myself were not physically in the area during the time of purchase, Jamie acted as our liaison for many things and helped us in almost every step of the searching and buying process. I would recommend Jamie to anyone in the Northern Michigan area looking for a new home.”

“I had seen Karen’s Facebook posts when she sold or listed a property. She always seemed to be sincere and authentic. I could tell that she valued her work and her clients. We lived in the same neighborhood at the time and she was someone I immediately liked when I met her. She took everything I brought with me (and I mean everything. It was a very difficult time in my life) and listened and cared and worked hard to help me through every aspect of purchasing a house. Her knowledge and expertise was so very appreciated. I always felt welcomed when I called or texted. She gave me detailed answers to my questions. And, on a very personal level, she helped me to keep standing and lifted my spirits In the face of life-changing circumstances. I’m very glad that I chose Karen as my realtor. She has become a valued and trusted friend.”

“We were very happy with Steve and how he work with us during the process”

“Michael understood our needs and was very aggressive in selling our property. I would highly recommend him.”

“Karen was great! She answered all of our questions and communicated with us in a timely manner. Karen was always one step ahead and had our best interest at hand.”

“Andrea knows her job and is a great realtor. She made the process a lot easier by her professionalism. I would definitely recommend her to anyone selling or looking for a home.”

“I was referred to Meg by another agent downstate. From the start of our transaction, she was very understanding to our needs and did a great job coaching me and my husband along the way. She knew what type of house we were looking for but still showed us homes at our request that were not a right fit. My family and I are very pleased with our new home and thankful Meg was able to find us the perfect home.”

“We experienced the best performance of a realtor with Michael Harrison. Previous purchase endeavors with other realtors were long, tedious, and unfavorable. Michael's vast expertise allowed a well-rounded experience for all involved. We were so confident in his performance that we have recommended him to an array of other local business practitioners that we encounter on a regular basis.”

“Katie did an awesome job helping me through the process of purchasing my first home! She answered all the questions I had and made sure I understood and felt prepared for each step of buying.”

“Meagan has helped me buy and sell a house. She makes the process so easy, and is very knowledgeable. She takes the individual person in mind, and makes sure you’re comfortable throughout the experience. She’s an excellent communicator and I wouldn’t want to work with anyone but her!”

“Andrea Galloup came incredibly highly recommended! Andrea was absolutely amazing to work with! From our first meeting to the final closing on my home, I felt like Andrea really took the time to listen to me and treated me with such kindness and compassion. Buying a home is stressful. Andrea did a wonderful job of making this process smooth, easy and enjoyable! I would absolutely recommend her to anyone needing to buy a home in the area. Her relationship-based approach and expert knowledge of both the area and the industry/market is invaluable!”

“Katie Tester was amazing to work with. She's super friendly and was alway quick to get back with us. We needed to find a house quickly and she made the whole process easy. I will recommend her to all our friends and family.”

“Peter is a wonderful and friendly real estate agent. He is great at providing insights in a respectful way as to not shape your opinion when viewing houses. He’d always ask “what do you think of x?” Rather than saying there was an issue. I really respected that approach. He was also very welcoming and friendly to help proved local recommendations as I moved from a different state”

“We are so pleased the Matt Geib was our realtor. His wealth of knowledge of the area that we were looking along with his professionalism is outstanding. Matt always took the time to answer any questions or concerns we may of had. He was there for us from the very beginning of our journey to the closing of our new home. He has a wonderful personality and easy to work with. If you are looking for a honest, hardworking and knowledgeable realtor Matt Geib is your guy. Thank you Matt for your help in finding us our beautiful lake home.”

“Michael was a pleasure to work with from start to finish. He listened to what I wanted, made things happen, and was a phenomenal communicator throughout the whole process. He went above and beyond what most people would have, and that made all the difference in the world as a first time home buyer. I already have, and always will, recommend him to my family and friends for all their real estate needs. Thank you so much Michael!”

“We have used Meagan Luce previously. Both experiences have been absolutely flawless and smooth. She was wonderful last time as well as with the home that we recently sold. Meagan is always so professional! She is very kind and always there when we had questions or concerns. She is extremely knowledgable about everything you have questions to. If you had a question, Meagan was right on it! She made us feel totally at ease with the entire process, from beginning to end. Both my Husband and I felt that she was taking care of us and we were in good hands. Meagan never fails to disappoint, she is the best agent we have ever dealt with and would recommend her to anyone! We both have enjoyed working with her and consider her a friend, as well! Thank you, Meagan, for everything! You are the absolute BEST! :)”

“My wife and I were introduced to Meghan Zammit by a third party website. I was skeptical at first because of the first person I spoke to that then transferred me to Meg. That skepticism was erased immediately by Meg's kind and energetic demeanor. I don't think there is anyone in the Traverse City area who has more local knowledge than Meg. She made the home buying process as easy as it could have possibly been. My wife and I agree that not only do we have a new home, but a new friend. We would recommend Meg to everyone.”

“Renae was pivotal in us finding the perfect first home for our growing family. The market in TC is pretty competitive and with her help & strategic thinking were were able to buy a house that fit all of our must haves and more! I highly recommend working with Renae Hansen!”

“I had worked with Jamie on a prior purchase and was pleased with his services. It took me a long time (well over 2 years) to find the "right" place which had everything I wanted. Jamie was extremely patient during this long process and I never felt "pressured" to compromise or that I was taking up too much of his time.”

“Thank You, Mike.”

“Ron Williamson was my agent on my original purchase and was very helpful during that process 3 years ago. He has regularly kept me informed of the market conditions and made it very easy for me to feel confident that he would be the best agent to help me sell my Condo when the time came. I would and have recommended him to other buyers and sellers. Ron is the reason I selected Century 21 Northland.”

“Thank you for your help Mike!”

“Cory, was vital to the sale of the property. This was a very complicated and sensitive sale which needed an experienced realtor.”

“It was such a pleasure to work with Meghan, she never hesitated to get back to me when I contacted her and she always gave me honest answers even when it was not what I wanted to hear. She is confident with her knowledge and a great personality too.”

“I will recommend Jon Becker to anyone looking for a realtor. John was always quick to return calls and arrange showings. I was purchasing from long distance, and John was so helpful.”

“Couldn't have envisioned a smoother and simpler purchase and years later, sale, of my home. Peter displayed great knowledge, care, and confidence in both, all while caring deeply about his clients and their needs. Thank you Peter and Century 21 Northland”

“I have worked with Jamie several times over the past few years and have always been happy with his services. This purchase proved to be no different. There were several added stressors as a result of the pandemic we are currently dealing with, but as usual he remained patient and optimistic. Jamie does what it takes to get the job done. I will continue to use him for my real estate needs and recommend him to anyone looking for an agent.”

“Our experience with Cory exceeded our expectations. Her personal service, upbeat personality, and knowledge of selling homes on Leelanau Penninsula was most helpful. We would gladly recommend Cory to anyone!”

“So pleased with the service from Meg and Century 21 Northland. She made everything so easy and worked hard to sell my property!”

“Kara is a friend of us and already helped us to sell a previous house The sale went so quick. about 12-15 hours on the market and we received full asking price and cash offer. This was critical for us to sell quick and at the right price so we can go ahead with our other project and be able to find our next house. I would really recommend Kara if somebody needs to find a house around TVC”

“Karen has the patience of Job. We worked with her for 2 1/2 years before we sold our house and purchased a new home. She is very knowledgeable about the market in the TC area and so easy to work with. We offered on three different houses, which fell through and was just so understanding when things didn’t work out. We would highly recommend Karen for your home buying or selling needs.”

“I completely trust and respect Mary. That is everything to me. Mary can make the impossible happen. Not only is Mary kind and understanding, she is great at what she does.”

“We have worked with Ron before and we have always been very satisfied with having him represent us in both buying and selling homes and properties. Hi knowledge and professionalism are excellent, and we enjoy working with him.”

“Dana Allen is an outstanding and very professional real-estate agent with a vast knowledge of Traverse City and Leelanau Country. I highly recommend Dana Allen!”

“Laura has a strong knowledge of the area.”

“We would recommend Faye Fitch because she is friendly, knowledgeable, compassionate, and reliable. She shares valuable insight and information in the sale of properties. She demonstrates that she has the expertise in her field to efficiently sell and close a property. Her expertise was especially helpful in the case of an estate property, and she was sincere and helpful with her comments and suggestions.”

“Gail Crompton did an excellent job with the marketing and sale of our home. She navigated a complicated negotiation and allowed us to get to the closing in a timely manner with the most value from the sale. Thanks Gail for your professional focus and attention to detail! You rock!”

“If you want a realtor who really knows the Empire area, who is great at communication and is able to work well with anyone, I recommend Laura. She is a joy to work with and she always makes me smile with her humor.”

“Gail Crompton was an extremely patient and understanding agent and terrific at every aspect of the transaction. Gail even met us at the office at 9:30 one night to sign documents. She did everything possible to help us find the perfect house. And we love our house. So we had a great experience with Gail and a terrific end result. One can't ask for more than that.”

“Gail was very instrumental in the sale of our home and meeting our real estate needs in both buying and sells our homes within a 3 month timeframe.”

“Gail was always very helpful and willing to meet me me to show many homes and was always very knowledgeable of the home.”

“Gail did a great job for us and communicated better than any realtor we have worked with in the past. Gail worked very well with us during the offer phase of the negotiations and looked our for our best interest not just a quick close to get a commission check. She seemed to know the real value of the property and personal property and stood firm at the risk of not making the sale.”

“Laura Sielaff made our buying experience fun. We knew she always had our back. She remained calm even when a few “hitches” were experienced.”

“Laura was amazing. She was knowledgeable and responsive. She was caring and went the extra mile to insure we found a home that was right for our family and budget. She treated us like family.”

“Laura has excellent skills and her knowledge of the market is exceptional. She is invaluable from showing to closing. She pays close attention to the details and removes much of the stresses involved in your real estate transaction.”

“I would recommend Gail to anyone looking to buy or sell their house.”

“I cannot imagine an agent being more helpful, informative, and supportive than Faye Fitch. She went above and beyond the job of agent time and time again, and continues to do so even after the closing. She is, quite simply, a superb human being--generous, kind, funny, thoughtful. We would not have obtained the house we did--the house of our dreams--had Faye not worked her magic, which required a great deal of work on her part. We are deeply indebted to her and don't have the words to thank her sufficiently for everything she did for us. We were operating from Colorado, and Faye took care of everything necessary in our absence. We closed from afar as well, and Faye kept us on track. I cannot say strongly enough how fabulous Faye was. I know my comments have been over the top, but they are accurate and sincere.”

“Faye Fitch is an excellent realtor!!!”

“Did an internet search and the reviews were good. Needed someone with a knowledge of the area. Faye was Great. Would not hesitate to recommend her to someone else. Faye went above and beyond in helping us with issues that came up with our summer property until it sold.”

“Faye did an absolutely amazing job, we cannot imagine working with anybody else. From the initial days all the way through after closing she made sure we were well taken care of and understood the process. We are so grateful to have had her on our side.”

“Laura persisted for a long time to sell a difficult piece of property. Everything was finalized quickly with the property selling for a good price. She has an extensive and thorough knowledge of marketable lands and homes in the Sleeping Bear Dunes Lakeshore region.”

“Gail was very patient and accessible for us to be able to see listings when we were in the area. Gail was very knowledgeable and handle our buying process with great professionalism. I would highly recommend her and century 21 to anyone!”

“Faye did a great job in finding our cottage, negotiating the purchase and closing the transaction. I would definitely use her again.”

“We were comfortable with all aspects of the home sale by Faye Fitch and her office assistant Judi. Extremely helpful after the sales agreement was reached until the new owner took possession. Faye and her office were totally focused and aggressively active in resolving the issues that arose. I highly recommend Faye and would not hesitate to utilize her again. Ken”

“Laura Sielaff is an excellent and responsive communicator who provided answers to question we didn't even know we should be asking. She had many helpful suggestions for us in dealing with all parts of the process, from inspections to closing details. We had had several less than stellar experience with realtors over the years — Laura has renewed our confidence in the field, going above and beyond!”

“Faye Fitch did a great job of bringing the property to our attention and helping negotiating the purchase. The sale and costing went smoothly thanks to Faye. Thanks Rick Taylor”

“Faye was understanding and amazing to work with”

“We would highly recommend Gail and Century 21 to anyone interested in buying or selling property.”

“Laura Sielaff was very accessible and kept us up to date on the progress of our recent land purchase. She answered our questions helped us through the closing process even though we were out of state. We would highly recommend her to anyone buying or selling property in the area.”

“I enjoyed working with Gail. She Definitely was a tremendous help selling my fathers place. I’m glad I chose Gail to help me sell my fathers property. I can’t say enough about how helpful she was in getting everything done.”

“Gail was great, any questions I had she went to work finding the answer very quickly and got right back with me, I was very impressed.”

“Gail is a delight to deal with. She is very attentive to details (a trait not always attributable to realtors) and she is willing to work hard to secure a qualified buyer. She is a Gem!”

“Gail is amazing. This was my first home purchase. Her attention to detail is impeccable. Her knowledge of the area and real estate trends gave me confidence in my purchase. I highly recommend Gail for all of your real estate needs.”

“Faye was a very warm and friendly agent. She was professional and if there was a question we had or that she didnt know the answer to right away she would get the answer in a timely manner. She was available to meet with us whenever we wanted to view a home even if it meant negotiating a time that worked for us. She was genuine, honest and seemed very fair . Faye was not pushy, she was pleasant to work with and always followed up on things,”

“It was a real pleasure to work with Laura. She had an excellent grasp of the market and of the business. I learned a lot from her. I would use her again without hesitation.”

“Laura had an excellent knowledge of the market. She was very helpful in numerous little ways that made the process rewarding. Laura did a great job of steering us through the process. I found Laura a pleasure to work with. She was timely in her interactions and work. I would highly recommend Laura to anyone in the Empire market. It was a pleasure to work with her.”

“I worked with Faye for a second time on purchasing a residential property. She was great at knowing the local market and quickly responding to any questions or issues. She is very knowledgeable and professional and I would recommend her to others.”

“Gail was superb! Carry local knowledge of the market was critical. Most highly recommended.”

“Gail made our selling experience very memorable with her expertise We were so satisfied with gails commitment to helping us with the sale of our home Gail was always so helpful prompt and courteous at all times”

“We value all of the attention to detail that Faye placed with our search and processing of our closing. Faye's knowledge of the local communities enabled us to view properties that we would have not considered on our own. Due to Faye's familiarity with the community, we selected a property that we are very happy with. We will gladly work with Faye Fitch in the future and recommend her to others.”

“Laura Thanks for all of you help and understanding leading up to the sale of our Empire home. Your local knowledge and contacts were helpful. Thanks to Joey and David for their help as well. See you again with any luck. Mike and Dale Wyman”

“Superb Job, most highly recommended.”

“Gail Rocks!”

“The best agent ever! The whole experience was a breeze!”

“Working with Faye Fitch made our house buying experience an enjoyable experience. Everything went smoothly and Faye was always in contact with us keeping us up to date during each of the buying phases. We would recommend Faye to any new home buyers and would certainly use her again.”

“LAURA is one of the most knowledgeable agents I have ever met, is is very creative. She’s the best!”

“she was extremely polite and wonderful to work with”

“I am a single woman who decided to move to Michigan in order to be near my son and live in a more affordable place than the Chicago area. This meant finding a place to live in another state while getting my house ready for sale in Illinois -- a huge job. I wanted an "anchor" to help me through this huge time of transition. Upon a recommendation from a friend, I called Faye, and immediately liked her energy. Faye proved to be low-key enough to suit my personality, but !that didn't mean she didn't work really hard for me! Even when I was at my most frenzied and stressed (it was often), she was patient, encouraging and nice -- seeming to not even notice my crabbiness. She reall see me land in the right place, and it happened!”

“We have recommended Faye Fitch to other people, as our experience working with her has been exceptional! She has an excellent work ethic and communicated very well with us. Her knowledge of real estate and willingness to go above and beyond were appreciated.”

“Laura Sielaff had been the seller's agent for a parcel we purchased several years ago. Because she was instrumental in a smooth and easy transaction, we immediately thought of her when the time came to sell the parcel. Once again, the transaction occurred smoothly and efficiently thanks to Laura's diligence.”

“Great experience. Helpful with information. Quick results.”

“Superb representation and local knowledge.”

“Laura was very helpful and answered all my questions. I had worked with her previously and I am recommending her to my daughter who is moving into the area. Nice job, Laura, and thanks!!”

“I was very happy with Gail’s knowledge with this sale. We definitely came across a few bumps in the road with this sale that Gail went above and beyond to correct the issues in a timely manner. I will absolutely use Gail again.”

“Wonderful realtor! She helped us every step of the way in finding our dream home. Timely, knowledgeable, kind and helpful! We are so glad we chose Kellie Sergent to be our realtor!”

“I couldn't have asked for a more compassionate, knowledgeable, hard working realtor than Kellie.”

“She is a total professional agent. I'm extremely satisfied with her. Thank you, Kelly Sergent!”

“Kellie was excellent as always! Professional, knowledgeable, trustworthy and timely in all of our dealings. Would not hesitate to give her the highest recommendation! She is a true asset to Century 21 Northland!”

“I can't say enough positive things about Wayne. He was patient through a fairly long process of finding the right property for us then made things happen very quickly when time was of the essence. His personality meshed extremely well with ours. I have bought many properties in the past but this was the first time it was an enjoyable process. Largely due to Wayne. Being out of town, and not being able to be present for the negotiation process, we relied on Wayne to handle everything. He did exactly what I requested and even facilitated a 5 day closing process. Very impressive. I chose Wayne from an internet search and based on comments from previous customers. I then had a meeting with him that solidified my opinion that he was the right person for what we needed. Friendly, detail oriented, and knowledgeable. We made an excellent choice.”

“Wayne went above and beyond in every aspect of our search for a home. We maybe were a little fussy in terms of finding a perfect fit and he was more than happy to handle our search. Also, our closing process was a bit high maintenance to say the least (to no fault of his), and he was essential at getting the lender and seller on task so we could move into our new home. “Excellent” rating of patience is an understatement. He made us comfortable with the process from the start and went above and beyond in every regard.”

“Kellie Sergent was absolutely fabulous to work with and she provided prompt responses to all my email inquiries and insecurities. The small piece of property (without any structures) on Schuss Mountain she sold was apparently not a very desirable and very small piece of land, in a not so desirable location. As executrix for the estate of the deceased elderly couple who owned this land, I am so grateful Kellie was able to sell it. I'm in Texas and the property in Michigan and therefore I've not seen the property. I highly recommend Kellie Sergent as she did the nearly impossible of finally finding a buyer for this very difficult piece of property for which I'm very grateful.”

“We went through 4 different agents till we found Wayne,and he was the only that catered to our needs,he cared & found us the property for which we were looking.The location & the area was very important for us & Wayne went above & beyond to find us what wanted. Wayne's profesionalism says it all,he kept us well informed & updated us frequently. I would recomend Wayne to everybody i know,an excellant agent.”

“Robin was a pleasure to work with. She was efficient, organized and very willing to walk me through every step of our property purchase. We were dealing with a title company downstate that was so incredibly inefficient and disorganized. Any concerns I brought to her attention, Robin was able to get me answers quickly and efficiently. I would recommend Robin to anyone.”

“I cannot say enough about what a great experience we had with Kellie. She made the home buying experience easy and enjoyable. I would definitely recommend using Kellie if you are looking to buy a new house! Thank you Kellie for everything!”

“We were incredibly fortunate to have Kellie as our agent. She's knowledgeable of the area, was easily reachable by phone, and always prompt in her email responses. If you're buying a house, you won't go wrong by giving her a call.”

“Kellie Sargent worked diligently from the moment we signed a contract with her to market and sell our condo in a difficult marketplace. I would recommend her to ANYONE.”

“We could not ask for anything more than what Wayne accomplished. Even with the west side of Traverse City being a popular area for purchasers at this time, Wayne did not hold back on making sure our house was well highlighted through magazine print and a beautiful drone video of the inside and outside of our home which was shared on social media. He guided us well on prepping our home to make it beautiful and ready for showing. He was proactive throughout the entire process, which gave us confidence that we were being taken care of.”

“I have worked with Kellie on selling two vacation condominiums and several pieces of property, and can only say great things about her! She is professional to a fault, knows the BEST way to market the properties, and was successful in helping me sell these properties in a down market. I appreciate all she has done, and would HIGHLY recommend her services to anyone wishing to sell property in this part of northern Michigan. Thank you Kellie for all that you’ve done!”

“Our experience in working with Wayne was outstanding! He is very knowledgable about the local market and real estate procedures. Wayne is also honest and sincere. He certainly went above and beyond our expectations. Thanks to Wayne we were able to negotiate a reasonable purchase price and buy the home that we will live in for the rest of our lives! His experience regarding contracts and closings were comforting when we finally reached that point. Wayne is the example of what every realtor should be!”

“I would highly recommend Kellie Sergent. I have bought and sold many homes and she was by far a superior realtor. I will use her for all future transactions.”

“Robin Vanderkaay was a terrific agent to work with in our search for a lakefront property. We were looking for a cottage that met the needs of our family across a fairly wide geographic region in the Traverse/Elk Rapids area--and we were doing this long-distance. Over the course of eight months, Robin looked at a number of houses for us and provided honest, insightful, detailed feedback on each of the many properties we asked her to look at for us. When we finally found the perfect cottage for us, Robin deftly helped us to draft a winning offer in a multiple-bid situation. After the sale, she helped us to find contractors and property managers to interview. Robin earns our highest recommendation! Thank you, Robin!”

“Robin Vanderkaay was a delight to have as our real estate agent when we purchased our dream lake home. She never left any questions unanswered and always responded promptly. Robin did everything she possibly could to insure a smooth transaction. We would highly recommend Robin for any of your real estate needs!”

“Wayne did a great job selling our vacation house! Could not have asked for a more professional real estate agent. Wayne presented us with a well thought out plan, true real world pricing and knowledge of the market. Wayne went above and beyond when asked to go over to the house and make sure something was set to put us at ease. If you are looking for a caring, compassionate, honest, and trustworthy agent, Wayne Toteff is your guy! I highly recommend.”

“We were very pleased and very impressed with Wayne's performance. We were thankful we went with him as our agent. He did an excellent job. He knows what he is doing, and is a very hardworking and professional real estate agent. We would definitely use him again. Thank you for an excellent experience!”

“Wayne was just very professional and great at answering our questions and putting us at ease when things seemed "gray". All around the "best" broker. Looked for a broker with integrity and able to communicate well.”

“Robin was a pleasure to deal with, she lives in the area and totally understood what I was looking for. She is a great asset to your company. A genuine nice person!”

“We were referred to Kellie Sergent from someone in the industry and we could not have been more happy with the service and professionalism that Kellie showed throughout the whole process. Kellie was fantastic and exactly what we needed to find our place in Traverse City. She was more than accommodating of our schedule, she knew the Traverse City area and offered additional insight and help in making sure we asked the right questions. She was knowledgeable about each house and what it could offer, and was great with communication through phone, email and text. As we are out of town, Kellie handled everything from the inspection, final run through of house, taking pictures of content in the house, negotiating final touch ups and working with the finance company to ensure a smooth purchase would highly recommend her to anyone looking for a place in the area.”

“Kellie went above and beyond for me as a first time home buyer. Going into this I didn’t really understand anything and Kellie was quick to help me learn and guide me. She was very quick at responding to any of my questions and responding quick to the houses I was looking at purchasing. Finally found my forever home and she helped tremendously on closing. Thank you so much Kellie for all of your help. So much appreciation goes to you!”

“The testaments written about Kellie that I read before I met her were very important to me. The fact she lived in Elk Rapids and loved the area was a plus. Having experience with other realtors I knew what I didn't want. My daughter and her husband's approval was also important and she certainly achieved that no problem. Meeting Kellie, and talking to her was the final thing I needed to understand everyone else's approval and excellent recommendations and I was sure she was the one. Kellie for me was a dream come true. She is very knowledgeable, experienced, professional, wise and gifted. What sets Kellie apart is she is a wonderful person at the same time, very caring, understanding, compassionate and thoughtful. It is no wonder her services are sought after and lauded. All well deserved! She is a hard worker and not afraid to get her hands dirty while helping her client out. This may find her with a broom in hand, wheeling the trash down the drive, changing a light bulb, helping with the carrying of boxes, or anything else she can do to help out. Kellie saw me through the whole process which at times was emotional & difficult. I would highly recommend Kellie Sergent to anyone seeking the services of a real estate agent. She is a "One-In-A-Million" find in your search for one.”

“Wayne is an all-around good guy in addition to his exceptional skills as a real estate agent. He is very in tune to the buyers wants and desires, he has great knowledge of the local area, and is available for questions and discussion regarding properties just about anytime of the day. Seems to drop everything he’s doing to show you a property if he’s available.”

“Wayne Toteff is very professional, polite, personable, patient and adds some fun to the challenging process of house hunting.”

“Did a great job.”

“Robin listened to the concept of want we wanted for a vacation home as we had not exactly figured out what we wanted to do. She was very helpful discussing options and helping us weed out homes that just weren't going to work as well as bringing to us the home we ultimately purchased. She was great throughout the whole process. Robin was always on top of the details, proactive on issues and very fast with responses. The deal had some issues and Robin was with us all the way communicating with the sellers agent. I think without Robin the sale may not have happened. In short, she did an awesome job. Best agent I have ever dealt with, would use her again in a heartbeat.”

“I have worked with Kellie three times buying and selling. I believe she is the number one agent around. You will not regret hiring her! Sonya Mahaney”

“Kellie was great to work with. She was on top of the process, had great follow up and was proactive with letting me know what things I should have when. I appreciated greatly the support she has provided. I look forward to making a home for our family in the Traverse City area and I am so thankful that Kellie was able to make this all happen so effortlessly for me. Not only did she help me find a home, but she took me under her wing to get out in the community, get to know people and attend some networking events. This kind of warm introduction is the epitome of why Northern Michigan has the greatest people. I look forward to continue working with Kellie in the future!”

“Wayne Toteff was always only a phone call away and checked in during the process of setting up of the sale. He called the same evening later in the day after I signed the contract for the selling of my home and asked how I was doing. I would recommend Wayne Toteff any day to some one that needs to sell their home. He gives sound advise, sets up the process of listing the home, keeps you informed as the process goes through. He is honest about your home when setting it up for sale. Couldn't ask for a better guy to sell my home.”

“Kellie quickly grasped what I was looking for in a new house and location, plus the need to sell my current house before buying the new. She went to work like a professional, experienced whirlwind. It was no simple feat managing the details and timing of two transactions that needed to function in tandem. The work of selling my house was amazing, I'm so impressed. Plus she found the perfect new house for me. Double amazing!”

“I can only speak of Robin in terms of superlatives. Smoothest real estate transaction ever for me. A+”

“Kellie was helpful in selling my parents property. It was a difficult time for me.”

“We couldn’t be more pleased with the experience in selling our home with Kellie. She was knowledgeable, friendly, down to earth, and truly had our best interest at heart. From the first time we spoke with Kellie a few years ago when we first kicked around the idea of listing our home to the closing day and beyond, Kellie has been nothing short of amazing. When it’s time for us to buy again, Kellie will be our first call.”

“Wayne was incredibly professional and great to work with throughout our entire home buying process. Communication was exceptional and he was always there to help and answer questions. I would recommend him to anyone in the market to buy or sell a home and look forward to working with him again in the future!”

“My experience with Robin could be best expressed as a 10 out of 10! Her responsiveness, care for our needs and attention to detail was at the highest level possible. I would recommend her to all of my family and/or friends!”

“Wayne worked very closely with us in designing and modifying the sales campaign. When it seemed to need adjustment, he adjusted. We greatly appreciate him. We felt very comfortable with Wayne and appreciated how accessible he was. He was honest with us, even when telling us things we didn't really want to hear!”

“Wayne was outstanding in the sale of our house. We had three weeks to get it on the market and cleared out due to a job move. He worked around our schedule and was there helping where he could. He kept us informed all the way and was very strategic when dealing with buyer extensions. Even with dealing with a long distance closing, everything went off smoothly.”

“I found the listing on Zillow and Kellie's profile was the one attached. She was great to work with and I would work with Kellie again.”

“We were so blessed to have Kellie Sergent support us with the recent sale of our home. She was an incredible agent to work with. We were instantly impressed with her professionalism and communication skills, as she was always available and extremely responsive and prompt. She truly made us feel as if we were her only client. Kellie developed and executed a strong marketing campaign with a presence of online and other advertising. Working with Kellie as our agent was one of the best decisions we ever could have made and we will be referring her to friends and family for many years to come!”

“Kellie Sergent is a fully dedicated agent who empathizes with her clients on the emotional side of buying and selling a home while at the same time continually offering professional insight or advice. Kellie was a strong communicator and her organizational skills facilitated a smooth process as we bought our new home. We will continue to refer our friends and family to Kellie for many years to come!”

“We chose Wayne because of his knowledge and professionalism. We were out of town and Wayne took ownership in selling our home. He took care of our home, like it was his. That’s going the extra mile.”

“I am a Realtor myself in a different area and have been for 34 years. As a Century 21 agent downstate, I sought out the local C21 in the Elk Rapids area to sell my parents home. I was put in touch with Kellie and liked her instantly upon meeting. She was professional, compassionate, knowledgeable and kind. I was impressed by her business sense, professional ethics, and familiarity with the area. I would highly recommend Kellie to anyone looking for a Realtor in this area and should the cause arise I would use her again myself.”

“We feel very lucky to have met and worked with Robin. She’s helped us find a place we know we will love for years to come. She was a key driver in our decision to look in the elk rapids area vs the other side of traverse city. She helped us see all that this area has to offer. She is very knowledgeable of the area and the homes in the surrounding area. She was professional and also a lot of fun to work with, it was like house hunting with a good friend who knows exactly what you’re wanting. We would highly recommend Robin to anyone looking to buy or sell in northern Michigan.”

“In addition to recently having a baby, starting a new job, and moving to a place where we didn't know many people, we needed to find a place to live! We cannot overstate how thankful we are to Robin for her help in finding our new home! Robin was, at all times, professional, responsive, knowledgeable, and -- above all -- kind in her endeavors to help us find a home on a relatively short timeline and in a competitive market. Robin went above and beyond our expectations, and also facilitated introductions to other professionals in the area to assist in the process. Robin felt like a member of our family, working with our best interests at heart. We cannot recommend her enough! Thank you, Robin!”

“We’ve worked with Kellie for over a year between buying and selling. Both transactions have been seamless due to her attention to detail, communication and commitment her profession. We would recommended Kellie time and time again to anyone needing a real estate professional. Thank you Kellie, for helping us buy our forever home for our family!”

“Wayne was very good and I would recommend him to anyone with property to sell. Market conditions dictated the lengthy time it took to sell. We had our property listed with other realtors with no success, certainly due in part to sluggish market conditions. I had seen Wayne's ads in the local paper and decided to give him the listing. Because we live in Arizona our property was in Michigan it would be impossible to evaluate some of the criteria above. We renewed our listing agreement several times with Wayne , which should be a strong indication how we felt about him.”

“Things could not have gone smoother. Wayne's attention to detail assured us of a stress and trouble free closing.”

“I have used Janice to buy 3 properties and will continue to use her as she is always on top of her game.”

“Mari Crow is a caring and serving professional. She goes through the whole process of purchasing a home with you in a caring way that makes you stress free. I would rate her @ 100+%.”

“Janice Whitehead always took into consideration everything that I personally wanted in a home. She was always so patient with me, even after showing me houses on and off for a couple of years. I would recommend her because she worked very hard to make sure she found a house that accommodated not only all of my own needs but also my sons. She truly is the greatest and my son and I are so happy in our new, beautiful home that she found for us.”

“Paul is a hard working agent! He is also a friend and trustworthy! Paul was very professional, let me make decisions without any sales pressure! I think it goes without saying that Paul and your company are excellent!”

“Dawn was exceedingly helpful and proficient guiding me in the purchase of the condo. Currently I would like to utilize her services for the sale of my current log home once I have downsized and upgraded hopefully by this summer.”

“Robert was very professional and understood my needs. Exceeded all expectations in a very quick manner and will be using his services again”

“Hi Penny it's been a long long process selling this house you stuck with us through thick and thin sectionalism we appreciate your professionalism good nature patience with me and patience with us. Good luck and thank you very much”

“Janice stuck with us for a few years on our hunt, and even helped with loans. She has an amazing personality and understands how day to day life works, and was so helpful, patient and eager to help us. Other realtors we tried were rude, not understanding and didn't believe we could handle it, being we are so young. She was the best fit for us and i believe she is the best fit for almost any situation. She was professional, and truley fought for us the whole way. She kept communication open between the seller and I. She even is willing to answer questions and concerns, even after everything was over and signed. When i decide to move to another house and sell mine, she will be my go to. Janice and my credit union worked hand in hand. She made the process go smoothe and efficient. I had no worries or added stress. She really made me feel comfortable. Janice has all of these qualities and much more. As it being my first time buying, and being so young, she still treated me like an adult and made things easy to understand. Janice is remarkable at her job. She works hard and was always fast to answer my questions and concerns. It was a very long process, and every step of the way she was always there. On time, and ready to take care of everything. I always felt prepared, and trusted that she would have everything i needed to continue on through the journey. I will always reccomend her to anyone looking to sell or purchase a house.”

“Paul Momrik is someone you can count on to handle your real estate needs both timely and professionally. He is good at pointing out potential problems and has good attention to detail; his communication and insight is second to none.”

“Dawn went above and beyond our expectations at every turn. She kept up on what we wanted in a house even as our ideas changed and evolved. She was quick with showing us new listings and getting us walk-throughs when we asked, most often the same day. Dawn is the best Realtor we could've asked for and more. Thank you, Dawn!”

“Mari Crow was very thorough, proactive with excellent follow up. She made sure that we were always informed and that every detail was taken care of. A truly outstanding real estate agent!!”

“Dawn went out of her way to communicate with me outside of traditional hours. She spoke to me like a friend and simplified everything for me. I felt she genuinely cared about my wellbeing and happiness. She made the process stress free from start to finish and made sure everything was done at my speed and that I was completely comfortable with every outcome. Had it not been for Dawn I’m not sure I would have been able to handle to process. She made it easy and took on all of the stress for me. She is fantastic at what she does!”

“Paul is very professional and does what is best for his client. Highly recommend Paul as a buyer or sellers agent.”

“Paul was very knowledgeable, and was always available when we wanted to look at houses. We had a great experience with Paul, and would recommend him to anyone!”

“Paul was a great asset to me, helping me thru the investigative, offer, and closing of property at Long Lake!!!”

“Penny knows her stuff!!! Highly recommended!!”

“Janice is a fantastic agent who goes out of her way to get things done and find the property you're interested in.”

“Mari is wonderful to work with!”

“Janice Whitehead researched for a couple months before she found this home for me. She was very honest and tried hard to meet all my wants and needs. I would recommend Janice to everyone that comes my way. Janice is very easy to work with and makes everything easy to process. She walked me through and helped me with everything. My life was falling through every crack it could find, I had lost my husband and my home with a lot of my belongings. I had to live with my son for 9 months and had reached out to Janice Whitehead and of course being a small town she had heard what had happened. Janice was eager to help me get back on my feet and into my final home. She found my forever home for me and Bless her heart I am so grateful. Janice was my lifeline. I so love her for all she has done.”

“Todd did a great job. Always answered back to any questions in a Timely manner. He did a great job marketing the property”

“Janice is a great broker. She went above and beyond everytime we had a delay to help us get to the closing date. Highly recommend!”

“As a buyer who resides in Florida, it was important that I be informed as to the status of inspection, contingencies and closing. I never felt that I was left out. In addition, Bob went out of his way to assist with mortgage and banking needs.”

“Nice man. Punctual. Responsive friendly”

“Me being older, I was walking into this process with a lot of anxiety. Explaining to him what I was looking for and then riding around with him, lessened the anxiety a lot.He was professional, yet friendly which also helped. If asked for a referral, I would be more than happy to refer Robert Lang.”

“Paul is very knowledgeable and has a good command of the market. We had heard stories about up north realtors and sub par service. We were worried about not being hands on and living so far away. We can honestly say that we were at ease during the whole process. He was always accessible and very to the point, two things we really appreciated.”

“She was a wonderful agent to work with. She made the whole process easy to understand and less stressful. She is knowledgeable, respectful, and patient with her clients. She made selling my property very easy and made the process enjoyable.”

“Penny did a great job and she was very prompt whenever needed.”

“First dealt with Mary til she retired.Dawn came highly recommended by Mary to take over the showings of the house . I liked all the updates given regarding not only showings but feedback. She was attentive to my concerns and my wants, and was always conscious of the distance we had from Alpena.”

“Bob Lang is what all real estate agents should strive to be. He made us feel he was not only interested in selling our property but interested in us as well. We had never met him prior to our listing our property but now would like to consider him as a friend.”

“Since we already had a potential buyer we hired Marie Crow to serve as sales resource, documents coordinator and sales mediator. Mari was friendly, patient,and professional. If we had another interest in selling or buying real estate in the area we would obtain Mari without reservation.”

“Paul Momrik sold my house in less than 2 weeks!”

“I would recommend Paul anytime.”

“Paul went above and beyond our expectations as a agent. His wealth of knowledge and years of experience made our purchase enjoyable and down right simple!”

“Thank you Randy for everything. You are an amazing agent and always looking out for the best interest of your clients. You are so kind and I’m very happy to have had you as my realtor agent. I would recommend you to anyone. Thank you so much again.”

“Mari was professional and also kind as we sold a treasured family home. I was always amazed by her patience and her knowledge.”

“Paul goes above and beyond. I am a Real Estate Broker and dew offer the service that meets my expectations. Paul is first class!”

“I'm sure my house would have sold no matter who we picked, its the feeling of being respected and appreciated by Randy and from Century 21 that keeps us as loyal clients.”

“Bob was very knowledgeable and took the time to explain things to us. As first time homebuyers we had a million questions that he had or found answers to. We actually enjoyed what we feared would be a stressful experience!”

“Paul Momrik was professional through our selling and buying process. My husband and I felt confident how Paul handled our sale of our home. We would recommend Paul to anyone as he was always quick to give us feedback on the showings we had and to answer any of our questions.”

“Mari was so knowledgeable about the local market! I absolutely can't say that enough! Thank you Mari!”

“Bob provided the quality of service that I expected. Finding the write buyer for this property was not an easy task and his perseverance made the sale a success.”

“Paul is a very personable and knowledgeable agent. His honesty and hard work ethic is comforting. I will definitely use him in the future.”

“Missy knows the area well and listened to what we wanted. She made everything easy and always answered our questions. She was great to work with and I would recommend her to anyone looking for a new home.”

“Our friends had sold their home through Paul Momrik and were highly pleased. On initially meeting him I was pleased with his low key approach, since this was a difficult time for me. I was selling the home of my younger sister who had died unexpectedly. I was also dealing with serious health issues with my husband and a recent injury to myself. I needed someone who could guide me through the process with empathy and consideration - and he did just that. Always responded quickly to any questions or concerns I had. Understood the issues I was dealing with at the time and was patient and empathetic. The home was in very good condition, but the size of the lot and the fact it had never been cleared to the lake were significant drawbacks. It took awhile for the right person to come along and appreciate the home and it's potential. Paul helped us determine things to do to improve the ability to sell the house. I appreciated his efforts throughout this process and would certainly use him again in the future”

“Janice was amazing. Always there to answer every question we had. She never made us feel like we were a bother with questions. Always up on everything. Kept us informed and anything and everything that went on. Truly an amazing person. Couldn’t have picked a better realtor. Truly an outstanding person. Would recommend for anything”

“Thank you Penny for helping us settle our roots in Alpena. You were professional, personable, and beyond patient and kind. You were always a phone call away to answer any questions and to guide us along the way with the process. We are so appreciative. Thanks again Penny! We would recommend Penny to anyone looking to purchase a home seamlessly.”

“Robert Lang was always professional. He made the process of picking a house so easy.”

“Very polite and thorough would highly recommend to others to to to her”

“Janice was great to work with and always responded back very fast after a text or phone call. Went out of her way to sell my house. Thank you Janice and century 21”

“We are a foreign family and it is our first home purchase, Dawn was a great support for us. She helped us throughout the process, understood our needs and offered us multiple options that fit our requirements, she had a lot of empathy with us.”