CENTURY 21 Northland

“Throughout the past several months, Dana has been helpful every step of the way. She has always promptly answered texts, call, or email. Dana’s professionalism, knowledge, ethics, and honesty is much appreciated.”

“Andrea Galloup has been our agent of choice for many years. She understands the unique qualities of our properties and is able to communicate that directly to potential buyers. Andrea is a person of high integrity, has great communication skills, and her knowledge of the local area provides a wealth of information to purchasers. We always highly recommend Andrea Galloup to others who may require the services of a realtor.”

“Dana was very helpful in organizing/staging the house prior to placing on the market and was very nice to work with”

“Luba was amazing. So helpful and knowledgeable. Made the process a lot easier”

“Amber came highly recommended from several friends in the region. While I have spent a lot of time in TC, I have only lived in the area since September, and had a lot to learn! She made herself available for last minute viewings and for the hundreds of questions I had as a first time homebuyer. Amber helped me at every turn, from educating me on the different neighborhoods and their respective values; to providing recommendations for different brokerage services, insurance agents, contractors, and even septic companies while seeking competitive quotes. We had some negotiating to do during the purchase process and Amber respected our wishes and helped to close quickly and without worry. Thank you for helping us on our journey - we couldn't be happier!”

“Corey was very knowledgable and easy to work with while selling my property. She was prompt answering my questions and addressing my concerns. I very much appreciate her suggestion to relocate to my current site. I am very satisfed with Corey Beuerle as my sale representative and would highly recommend her to my friends”

“He was good.”

“Again , hands down, Mercedes was wonderful in the help of selling my home! This was an awesome experience! She made it fun and smooth! And can’t wait to be on the buying side of this with Mercedes!”

“Mike Annelin is the best. He knows the Traverse City market inside and out. His communication and professionalism are unmatched. Mike had a solid plan to sell our property, and followed through with it. We will highly recommend him to anyone we know looking to buy or sell.”

“Mercedes went above and beyond and was always available to answer questions when we had them - which, as we were first-time home buyers, was often! Mercedes was highly organized, knowledgeable, and made the entire buying process easy. She was a pleasure to work with.”

“Matt is one of the best realtors I've ever worked with. Excellent knowledge of the current market and hot areas, knows his pricing and is proficient in all things real-estate and home improvement/construction. Very approachable and has no problem answering any and all questions, when asked. Will recommend him to everyone I can.”

“Matt is extremely patient and accommodating. He was always willing to help with anything we needed. When there were a few items that came up from the inspection that needed addressing, he arranged professionals to take care of the issues. He even went to the house to meet with them to oversee the work and communicated with us about the progress and made sure jobs were done right. It really helped with the stress of selling, moving and being so far away.”

“Mercedes was absolutely wonderful!!! As first time home buyers the process was intimidating but Mercedes was there every step of the way with warmth, patience, and reassurance until we were able to find our dream home. As we stated previously Mercedes was an absolute doll and we were extremely pleased with her personality and expertise throughout the entirety of our house hunting process. Mercedes is incredibly knowledgeable and kindhearted and we recommend her highly to everyone we meet. Overall this was the best possible experience for first time home buying, and we loved working with Mercedes! We are going to miss working with her so much!!”

“Peter did a great job of keeping me informed throughout the entire process. He was very responsive to any questions or concerns. He was never overbearing or pushy.”

“Amber is proactive, professional, knowledgeable and instrumental in getting our home to close. Her unwavering efforts were an asset to both the seller and my spouse and I buying the home. I am referring Amber across my network. We never waited to hear from Amber she was proactive, organized, and thorough. Excellence overall! Thank you Amber!”

“Cory was very helpful in our pricing decision, advertised and showed the property to its best, gave us great advice and help with the closing details. S super, professional experience. I will recommend Cory to anyone.”

“Taylor is very knowledgeable and very helpful in all the aspects of buying real estate. I highly recommend her!!!”

“I’ve worked with Cory Beuerle in the past and will again, if I have a need. She’s incredibly knowledgeable, very professional and fun. She has a great reputation in the area and for good reason.”

“Steve was amazing as usual. He is always extremely knowledgeable and helpful throughout the process. Highly recommend him to anyone I know looking to buy or sell. Thanks Steve!”

“Connie Kroll is the best agent yet!! She is thoughtful, professional, knowledgeable and persistently. She never gave up on us. I would highly recommend her services anytime. Best realtor!!! Glad she's on your team. Already said it all.”

“You are in good hands with Andrea!”

“Andrea has been our realtor for almost 20 years. Her integrity, hard work and trustworthiness are unimpeachable. An absolute pleasure to work with!”

“Cory is the best!”

“I really believe Steve has earned our respect and trust. He worked hard and I never felt like I was ignored or less of a priority than any of his other clients. I would definitely recommend him to anyone needing his services. Thanks”

“We have worked with Matt previously and find him to be above board on every aspect - professional, knowledgeable on every question, readily available, and trustworthy. Matt is very timely, organized, offering sound advise - our closings have always gone very seamlessly. We have bought four properties using Matt Geib, we are highly satisfied with our experience and would recommend Matt to anyone in need of a realtor. He is the best in the business!!”

“We were looking for a piece of property in the Traverse area and found something we liked. We called the number on the real estate sign and we were connected with Amber. From then on we worked with her until we found the perfect property that was right for us. She was no pressure and gave us good advice on lakes and locations. Even when we couldn’t be there in person she conducted video walks of the property which we appreciated. She gave great advice when we decided to make offers in a very volatile market that resulted in finding the perfect location. Amber was on top of everything and very thorough. She’s very pleasant and willing to go the extra mile. She was always there for us or made arrangements when she could be available. We would certainly recommend and use her again.”

“Very quick and easy process... thanks for the help Dave!”

“Nancy Deno didn't just sell a house for us, she sold our family home. My children grew up there; their memories today are of so many wonderful events. It takes a person with compassion to understand and empathize with emotions that a family goes through during the sale of a home. Nancy was professional, she was honest. She dealt with many issues that cropped up, compounded by the pandemic, and she never failed to make herself available for questions and information. She coordinated all of it between my daughter living in the home and my husband and me, who live out of state. She went through her own personal anguish losing both parents and another family member during that time. We are grateful to her for her kindness to us when we lost a family member as well. When you count on each other to get a job done, and you pull it off, it knits you together in ways you couldn't imagine happening otherwise. I bought the house in 1989 and never had anything special to say about the realtor. This is the 3rd house we've sold, and the first time I've seen a realtor who truly loves her work, and enjoys helping people regardless whether buying or selling. It showed in every aspect of her relationship with us throughout the 4 months. We would happily refer anyone to Nancy.”

“We are very happy with everything. She is easy to work with,honest trustworthy and knowledgeable. We would use her again if we need too buy or sell property in the future. Mike and Sherry mcadams.”

“David was always quick to answer any questions about houses that I had, along with quick response for any requests for showings. When being shown a house, he had knowledge about different appliances and products, and was able to better help determine the quality of the house. He remained attentive, approachable, and respectful. Communication was very open, as he was able to relay information back and forth between myself, the sellers, and lenders. With this open communication, the transfer and process of buying a house was extremely stress-free. Because of all that was said and overall, I would recommend David to family/friends. He was a great guy!”

“My family has a long standing relationship with Cory. My husband used a different agent for our last transaction several years ago and we didn’t feel we got the same service and representation we have with Cory. She recently helped us buy a wonderful home during this tough seller’s market and is currently selling our present house. Her knowledge and expertise have been invaluable. We plan to use her exclusively in the future.”

“I highly recommend to work with Amber. She is the best, honest and understandable. She is amazing. She offered excellent advice, answered every question and helped me make informed decisions.”

“Mercedes went above and beyond for me throughout the entire home buying process. Mercedes does an excellent job at creating relationships and giving professional advice treating the process as a partnership rather than a sale. I would recommend Mercedes to anyone that is looking for a Real Estate agent that truly looks out for your best interest before their own and believes in a low pressure sales environment. I will continue using Mercedes for years to come.”

“Cory Beuerle has been patient and kind when we presented a difficult property to sell. She was always professional and extremely knowledgeable with the many details needed in selling a home. She and Faith went above and beyond and we now are on our way to our next great adventure.”

“I have recommended Matt to my friends and family. He has always been very professional and knowledgeable wether buying or selling.”

“Sherri was really great to work with.”

“Kara Emerich is fantastic and we have recommended her to family and friends.”

“Jon Becker was a great deal of help through the process of buying my home. He answered many questions I had and concerns promptly through the few month process and guided me to the right mortgage broker for my situation. Jon was very patient, understanding, and respectful. I’m a first time home buyer and was very appreciative to have him get me through the process and become a home owner. I will definitely recommend century 21 and Jon Becker to others in the future. Thank you!”

“Ron is always well informed, hard working, patient and has great communication skills. He is an awesome, trustworthy realtor. Thanks for your professional service Ron!”

“Really enjoyed working with David in this tough market! Awesome work and great communication that kept us in the game and eventually closing on the dream home!”

“Maryhelyn was very driven and provided an accommodating home buying experience. Her history of home improvement projects provided a priceless insight into the purchasing process. A keen eye for detail and what makes a house a home. Everyone involved in the process was excellent. Very clear communication”

“I cannot say enough great things about Matt Geib. He is very professional and courteous. He answered all my questions and concerns. He always kept me updated throughout the sale of my home. He shoveled access to my house for an upcoming showing when I wasn't able to. He kept me in the loop during the inspection and appraisal. He assured me my house would sell when we ran into a few minor snags. Always addressed my questions any hour of the day. Matt is the guy you want to list and sell your house !! I would highly recommend him .”

“We were referred to Mercedes by Quicken Loans when considering using them for a mortgage loan. We could not have been happier with the referral!! Mercedes is a rock star! We cannot say enough about how pleased we were to work with her. She was professional, patient, knowledgeable, helpful, and a pleasure to work with. Her response time to any questions we had was always lightning fast! If we are ever in the market for another home, Mercedes will be our first call. We HIGHLY recommend her.”

“I don't live in the area. Therefore, I utilized Zillow to identify prospective brokers. After reaching out to a couple of other brokers (referred by friends in the area), I reviewed Jon's sales data, his current listings in the area. He responded quickly, professionally and had a game plan without fanfare. I would go with him again and recommend him in a heartbeat. He was a very effective "quarterback" on this deal coordinating the needs of multiple parties. He stayed on top of it.”

“See above”

“Dave was fantastic. It’s a tough market to buy right now and he did a wonderful job helping us find our dream home. Would highly recommend him for buying/selling needs”

“Andrea was the listing agent for the lot we bought to build our house on in 2008. Her knowledge as the agent for Cedar Valley Ridge was critical to understanding the true value of our home and community. From start to finish, everything was handled professionally and expeditiously! Exceptional!”

“When I explained to Maryhelyn that this home would be for my father. I asked Maryhelyn to try and help us move thru this process as soon as we could, because my father was staying at a hotel. She did everything she could to keep things moving along. And when things were not going fast enough for me, Maryhelyn would keep in touch with me to help calm me down and insure me things were going along. I would like to thank Maryhelyn for all the hard work she did to help us. And when my father is all moved in, I would like Maryhelyn to stop by and see how happy my father is.”

“I would highly recommend Sharon to family and friends if they are considering buying or selling. She worked well with us in determining price and promotion of the sale. She has several other of our properties on the market and she keeps us informed and up to date on all prospective buyers. She also communicated well with the associated broker on this sale and we appreciate the other brokers efforts in making this sale close as well. They have worked together over the years and they know exactly how to make a sale happen. Sharon is a real pleasure to work with and we look forward to working with her in our future sales.”

“My husband and I would highly recommend Steve Scheppe for your real estate needs. Steve was incredibly knowledgeable regarding the area and the properties available to us. He was always accessible, whether it was over the phone, setting up showings, or just lending an ear to talk things through. He quickly evaluated and understood our needs in looking for in a new home. If we move again, we would contact Steve to represent us.”

“Gail was great, any questions I had she went to work finding the answer very quickly and got right back with me, I was very impressed.”

“If you want a realtor who really knows the Empire area, who is great at communication and is able to work well with anyone, I recommend Laura. She is a joy to work with and she always makes me smile with her humor.”

“Gail was always very helpful and willing to meet me me to show many homes and was always very knowledgeable of the home.”

“We were very at ease working w/ Kari and Jay we had a great time during this adventure in our lives. Kari and Jay are professional articulate and extremely knowledgeable in their trade . They know this area very well plus all the stats and information to your questions before you ask them . They know the process of how to line up the various required inspections per this county and volumes of information on public services which saves one valuable time and effort . Would we recommend them to others that are beginning to think about listing their Homes? Absolutely without hesitation. We slept well w/ no worries as they took the stress out of this process for us. Rick MACRAE ,Frankfort”

“A family member spoke highly of Kari King and her dad, Jay White, as a team and that was very important to us. We learned that Kari's dad had recently retired but we had heard great things about her so that did not deter us. Kari was always available and seem very vested in the sale of our property. She always took time to keep us in the loop with all areas of the sale and seemed to take a great deal of pride in her work. Our decision to team up with Kari was a good one. We were very impressed with the personal approach Kari had with all aspects of our sale and we would highly recommend her to everyone. Tom & Christina James”

“Laura persisted for a long time to sell a difficult piece of property. Everything was finalized quickly with the property selling for a good price. She has an extensive and thorough knowledge of marketable lands and homes in the Sleeping Bear Dunes Lakeshore region.”

“Gail was very patient and accessible for us to be able to see listings when we were in the area. Gail was very knowledgeable and handle our buying process with great professionalism. I would highly recommend her and century 21 to anyone!”

“Gail Crompton's has superb local knowledge of markets, pricing and trends. Her attention to detail eclipses her peers. Most strongly recommended.”

“Good luck future business.”

“Faye Fitch stuck with it and was always optimistic to the end and stayed with it after the close until the house transfer took place. Her negotiation skills, I feel actually paid for her commission. We felt she was always on our side and not just on the side of making a deal. Her care and handling of all things Covid related were great.”

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“From beginning to end Kari took care of us very well. She helped with negotiations too when buyer was suddenly making demands. We would use her again unhesitatingly because of her honest, professional, successful work for us!!”

“Faye did an excellent job in helping me purchase new office space for my business.”

“The best agent ever! The whole experience was a breeze!”

“Over and beyond the calls to duty! Excellent communication skills and a keen eye for details that helped expedite the sale of my home.”

“Faye was a pleasure to work with, her knowledge of the area and listings was very helpful in our home selection process.”

“Kari King is an amazing individual. She works hard to ensure that her clients are prepared for sale and understand the plan for selling their home. Kari adheres to an effective set of core values and beliefs in working with you and acts in line with those values. This means a great deal to the seller in building trust and confidence in the relationship and goals to sell the home. We highly recommend her!”

“Laura was very helpful and answered all my questions. I had worked with her previously and I am recommending her to my daughter who is moving into the area. Nice job, Laura, and thanks!!”

“Laura was friendly and very knowledgeable to work with through the whole process.”

“Laura Thanks for all of you help and understanding leading up to the sale of our Empire home. Your local knowledge and contacts were helpful. Thanks to Joey and David for their help as well. See you again with any luck. Mike and Dale Wyman”

“Laura was amazing. She was knowledgeable and responsive. She was caring and went the extra mile to insure we found a home that was right for our family and budget. She treated us like family.”

“We were comfortable with all aspects of the home sale by Faye Fitch and her office assistant Judi. Extremely helpful after the sales agreement was reached until the new owner took possession. Faye and her office were totally focused and aggressively active in resolving the issues that arose. I highly recommend Faye and would not hesitate to utilize her again. Ken”

“Did a great job. See the testimonial when she sold our home”

“Kari King was great and the success of the sale. The power of the Internet was a great asset too.”

“I love Kari! Such a personable agent and good friend. I appreciate the honesty when it came to telling me things that were pithy and maybe I did not want to hear but need to hear. I appreciate her hard work in going out and finding me multiple buyers instead of waiting for buyers to come to her. I appreciate her support and words of encouragement during the lockdown. I will never use anyone but Kari King as a buyers agent or sellers agent.”

“Superb representation and local knowledge.”

“Kari was fantastic through the entire process. Extremely knowledgeable about the area, and always available to answer questions. Would highly recommend Kari for those looking for an agent in the Frankfort area.”

“Faye Fitch is an excellent realtor!!!”

“I worked with Faye for a second time on purchasing a residential property. She was great at knowing the local market and quickly responding to any questions or issues. She is very knowledgeable and professional and I would recommend her to others.”

“Did an internet search and the reviews were good. Needed someone with a knowledge of the area. Faye was Great. Would not hesitate to recommend her to someone else. Faye went above and beyond in helping us with issues that came up with our summer property until it sold.”

“Gail was very instrumental in the sale of our home and meeting our real estate needs in both buying and sells our homes within a 3 month timeframe.”

“LAURA is one of the most knowledgeable agents I have ever met, is is very creative. She’s the best!”

“Superb Job, most highly recommended.”

“Top notch service and experience! Kari and her team made the experience seamless from start to finish.”

“Gail Rocks!”

“Laura has excellent skills and her knowledge of the market is exceptional. She is invaluable from showing to closing. She pays close attention to the details and removes much of the stresses involved in your real estate transaction.”

“Faye Fitch did a great job of bringing the property to our attention and helping negotiating the purchase. The sale and costing went smoothly thanks to Faye. Thanks Rick Taylor”

“Faye was a very warm and friendly agent. She was professional and if there was a question we had or that she didnt know the answer to right away she would get the answer in a timely manner. She was available to meet with us whenever we wanted to view a home even if it meant negotiating a time that worked for us. She was genuine, honest and seemed very fair . Faye was not pushy, she was pleasant to work with and always followed up on things,”

“Kari was very professional and answered all the questions that I was wondering about. Kari is a wonderful young woman. It was a pleasure to work with her.”

“I am a single woman who decided to move to Michigan in order to be near my son and live in a more affordable place than the Chicago area. This meant finding a place to live in another state while getting my house ready for sale in Illinois -- a huge job. I wanted an "anchor" to help me through this huge time of transition. Upon a recommendation from a friend, I called Faye, and immediately liked her energy. Faye proved to be low-key enough to suit my personality, but !that didn't mean she didn't work really hard for me! Even when I was at my most frenzied and stressed (it was often), she was patient, encouraging and nice -- seeming to not even notice my crabbiness. She reall see me land in the right place, and it happened!”

“I would recommend Laura for any property in the greater Leelanau county area. She has an excellent local knowledge and you can tell she loves her chosen career.”

“Gail was superb! Carry local knowledge of the market was critical. Most highly recommended.”

“I enjoyed working with Gail. She Definitely was a tremendous help selling my fathers place. I’m glad I chose Gail to help me sell my fathers property. I can’t say enough about how helpful she was in getting everything done.”

“Gail Crompton is a superb realtor. Outstanding local knowledge and work ethic.”

“I was very happy with Gail’s knowledge with this sale. We definitely came across a few bumps in the road with this sale that Gail went above and beyond to correct the issues in a timely manner. I will absolutely use Gail again.”

“We value all of the attention to detail that Faye placed with our search and processing of our closing. Faye's knowledge of the local communities enabled us to view properties that we would have not considered on our own. Due to Faye's familiarity with the community, we selected a property that we are very happy with. We will gladly work with Faye Fitch in the future and recommend her to others.”

“Gail was great about quickly responding to any little question or referral we needed. As I mentioned before we needed someone local who could provide insight and who we trusted. Gail did a great job!”

“Gail made our selling experience very memorable with her expertise We were so satisfied with gails commitment to helping us with the sale of our home Gail was always so helpful prompt and courteous at all times”

“I cannot imagine an agent being more helpful, informative, and supportive than Faye Fitch. She went above and beyond the job of agent time and time again, and continues to do so even after the closing. She is, quite simply, a superb human being--generous, kind, funny, thoughtful. We would not have obtained the house we did--the house of our dreams--had Faye not worked her magic, which required a great deal of work on her part. We are deeply indebted to her and don't have the words to thank her sufficiently for everything she did for us. We were operating from Colorado, and Faye took care of everything necessary in our absence. We closed from afar as well, and Faye kept us on track. I cannot say strongly enough how fabulous Faye was. I know my comments have been over the top, but they are accurate and sincere.”

“We would recommend Faye Fitch because she is friendly, knowledgeable, compassionate, and reliable. She shares valuable insight and information in the sale of properties. She demonstrates that she has the expertise in her field to efficiently sell and close a property. Her expertise was especially helpful in the case of an estate property, and she was sincere and helpful with her comments and suggestions.”

“We’ve worked with Kellie for over a year between buying and selling. Both transactions have been seamless due to her attention to detail, communication and commitment her profession. We would recommended Kellie time and time again to anyone needing a real estate professional. Thank you Kellie, for helping us buy our forever home for our family!”

“We chose Wayne because of his knowledge and professionalism. We were out of town and Wayne took ownership in selling our home. He took care of our home, like it was his. That’s going the extra mile.”

“I have worked with Kellie on selling two vacation condominiums and several pieces of property, and can only say great things about her! She is professional to a fault, knows the BEST way to market the properties, and was successful in helping me sell these properties in a down market. I appreciate all she has done, and would HIGHLY recommend her services to anyone wishing to sell property in this part of northern Michigan. Thank you Kellie for all that you’ve done!”

“Douglas Swartz is the man for the job. When your good, your good. Thankful that we ended up in the care of this man. We would have been lost without him.”

“Kellie Sergent did an excellent job during the initial process, keeping in constant communication with us, and during the closing. She was effective and professional throughout the entire sales process. I would highly recommend her to anyone in the area. 5 STARS!”

“Wayne learned a lot about me and my family right away and seemed to understand exactly what I was looking for - and then used his expertise about the area and the buying process to made sure that I got it. He made it easy for me to be honest about what I didn't like about those first few houses and remembered everything I said. He used that to help me find the house I ended up buying. He is organized, a clear communicator, and an incredibly friendly guy. This was my first time buying a home and Wayne made it easy and fun!”

“Robin was so helpful, diligent, and responsive to any and all requests. It wasn't easy to locate and purchase a home while living out of state during a pandemic, but she made it work! Not only would we use her again, but we wouldn't bother looking elsewhere.”

“I really enjoyed working with Kellie. She is articulate and knowlegable, and always offered useful options in various scenarios with which I was unfamiliar, making sure I had a full picture of what was going on at all times. Her advice was invaluable during the entire listing and sales process, and I know she would do the same for every client.”

“Being a first time home buyer I was extremely nervous about the whole process. Doug made plans of those worries melt away. Made me feel right at home. I will definitely recommend him to everyone I come across that is looking for there next home.”

“Our experience in working with Wayne was outstanding! He is very knowledgable about the local market and real estate procedures. Wayne is also honest and sincere. He certainly went above and beyond our expectations. Thanks to Wayne we were able to negotiate a reasonable purchase price and buy the home that we will live in for the rest of our lives! His experience regarding contracts and closings were comforting when we finally reached that point. Wayne is the example of what every realtor should be!”

“Personable, considerate, knowing the needs of what I was looking for in a new home and sometimes offering insight into homes that I was looking at Great professional, personable and knowledgeable agent. I would not hesitate to recommend Wayne Toteff to any of my friends or relatives. He is very considerate of the needs of his client, make’s the effort to know what his client needs and wants and he knows the area which all of this is a big part of Wayne Totoeff as a great agent. I would recommend without hesitation Wayne to any of my friends or family. Even with the constraints we had with COVID with only a few hiccups only on my end the closing ended favorably. Great experience with Century 21 and Wayne Toteff.”

“Robin was fantastic. She was a wonderful partner for us throughout our purchase process from finding a potential home, to making an offer, to the diligence period to closing. We wouldn't have our house today without her support. She was proactive, trust worthy, and a great communicator. We would absolutely work with Robin again and highly recommend her.”

“Kellie was very professional and and new all aspects of selling the home. Kellie did a great job and I would use her again.”

“Kellie was a great help to us in finding our home. She was upbeat, responsive and knowledgeable throughout the process. Have already recommended her services to others.”

“Wayne was incredibly professional and great to work with throughout our entire home buying process. Communication was exceptional and he was always there to help and answer questions. I would recommend him to anyone in the market to buy or sell a home and look forward to working with him again in the future!”

“The testaments written about Kellie that I read before I met her were very important to me. The fact she lived in Elk Rapids and loved the area was a plus. Having experience with other realtors I knew what I didn't want. My daughter and her husband's approval was also important and she certainly achieved that no problem. Meeting Kellie, and talking to her was the final thing I needed to understand everyone else's approval and excellent recommendations and I was sure she was the one. Kellie for me was a dream come true. She is very knowledgeable, experienced, professional, wise and gifted. What sets Kellie apart is she is a wonderful person at the same time, very caring, understanding, compassionate and thoughtful. It is no wonder her services are sought after and lauded. All well deserved! She is a hard worker and not afraid to get her hands dirty while helping her client out. This may find her with a broom in hand, wheeling the trash down the drive, changing a light bulb, helping with the carrying of boxes, or anything else she can do to help out. Kellie saw me through the whole process which at times was emotional & difficult. I would highly recommend Kellie Sergent to anyone seeking the services of a real estate agent. She is a "One-In-A-Million" find in your search for one.”

“Kelly truly went above and beyond. She spent a good amount of time researching details about a concern we had with the septic tank. She called and talked with many people in order to resolve our concerns. She even had someone go to the house and take a look at the septic tank. She was so helpful and a vast of knowledge and didn't rest until we felt comfortable with the situation. We are so thankful for the amount of time and energy she put into the purchase of our new home!”

“Thank you, Kellie! We couldn't have asked for anyone better to sell the house.”

“I couldn't have asked for a more compassionate, knowledgeable, hard working realtor than Kellie.”

“Wayne did a great job selling our vacation house! Could not have asked for a more professional real estate agent. Wayne presented us with a well thought out plan, true real world pricing and knowledge of the market. Wayne went above and beyond when asked to go over to the house and make sure something was set to put us at ease. If you are looking for a caring, compassionate, honest, and trustworthy agent, Wayne Toteff is your guy! I highly recommend.”

“I highly recommend Douglas Swartz!”

“Our experience with Robin has been fantastic. Not only does she possess all the qualities of an excellent Real Estate sales agent, she is personable, tireless and has gone above and beyond expectations every step of the way. Robin is the best sales agent I have ever had the experience to deal with. I will recommend her to any and all.”

“After dealing with a couple other realtors who miraculously found properties for me at the top end of my budget Doug actually listened. He was more interested in finding what type of property I was looking for rather than maxing out commissions. Strongly recommend Doug to help in your search. Friendly, communicative and driven to find what you're looking for. A very good man. What else can be said??”

“Robin was a pleasure to work with. She was efficient, organized and very willing to walk me through every step of our property purchase. We were dealing with a title company downstate that was so incredibly inefficient and disorganized. Any concerns I brought to her attention, Robin was able to get me answers quickly and efficiently. I would recommend Robin to anyone.”

“Thank you for all the help with our purchase, We could not be more pleased.”

“she was organized and efficient. I would highly recommend her to friends.”

“We met Wayne Toteff because he was the agent for the sellers. So, we did not select him. With that said, in the future if you have a need for a real estate agent, certainly we would select Wayne. He is knowledgeable, personable, professional, prompt with communications, and a fantastic ambassador for the Elk Rapids community!”

“I have worked with Kellie three times buying and selling. I believe she is the number one agent around. You will not regret hiring her! Sonya Mahaney”

“Wayne went above and beyond in every aspect of our search for a home. We maybe were a little fussy in terms of finding a perfect fit and he was more than happy to handle our search. Also, our closing process was a bit high maintenance to say the least (to no fault of his), and he was essential at getting the lender and seller on task so we could move into our new home. “Excellent” rating of patience is an understatement. He made us comfortable with the process from the start and went above and beyond in every regard.”

“She is a total professional agent. I'm extremely satisfied with her. Thank you, Kelly Sergent!”

“Doug's greatest asset is his personality. It was a pleasure to work with Doug. He led us through every step of the process and made it a enjoyable experience. Douglas Swartz is a true professional at what he does and I would HIGHLY recommend him to anyone looking to buy or sell a home. A big THANK YOU to Doug.... Richard and Diane Sloan”

“We couldn’t be more pleased with the experience in selling our home with Kellie. She was knowledgeable, friendly, down to earth, and truly had our best interest at heart. From the first time we spoke with Kellie a few years ago when we first kicked around the idea of listing our home to the closing day and beyond, Kellie has been nothing short of amazing. When it’s time for us to buy again, Kellie will be our first call.”

“Doug did a terrific job through out the real estate process. His experience was a greatly appreciated. Doug's expertise made everything a smooth transaction. Excellent work Doug!”

“Kellie has a vast knowledge of Elk Rapids and the surrounding area. She Is a great researcher too. We needed someone who truly knew the community as we lived 3 hours away and she was amazing. My husband and I had to contact her many times and she never failed to give us a timely response. She was also very accurate on how much she thought our home could sell for and it did ! Would love to work with her again.”

“In addition to recently having a baby, starting a new job, and moving to a place where we didn't know many people, we needed to find a place to live! We cannot overstate how thankful we are to Robin for her help in finding our new home! Robin was, at all times, professional, responsive, knowledgeable, and -- above all -- kind in her endeavors to help us find a home on a relatively short timeline and in a competitive market. Robin went above and beyond our expectations, and also facilitated introductions to other professionals in the area to assist in the process. Robin felt like a member of our family, working with our best interests at heart. We cannot recommend her enough! Thank you, Robin!”

“I reside in Texas so I needed a professional who could handle most everything without my constant input. Kellie ws recommended by a friend of mine here in Texas as a take charge realtor specializing in the TC area. When I met Kellie Sergent she was thorough, realistic, and had a positive attitude in regard to the sale of the home. She delivered.”

“Douglas Swartz with Century 21 Northland is an excellent realtor. He is knowledgeable, responsive, supportive and communicates in timely and thorough manner. Douglas is professional, accessible and patient. He goes the extra mile to provide superior customer service. I would recommend Douglas to any of my family, friends and co-workers who need help buying or selling real estate.”

“We’ve been through a lot with Kellie since the purchase of our first house to the one we are now in. I will call to her for any future real estate needs. Kellie absolutely adhered to her duty to do what was in the best interest of her clients while doing so ethically and gracefully.”

“We went through 4 different agents till we found Wayne,and he was the only that catered to our needs,he cared & found us the property for which we were looking.The location & the area was very important for us & Wayne went above & beyond to find us what wanted. Wayne's profesionalism says it all,he kept us well informed & updated us frequently. I would recomend Wayne to everybody i know,an excellant agent.”

“If anybody would ask me about real estate I have said call my guy Douglas Swartz”

“Doug was very knowledgeable and patient. Always was pleasant to talk to and was always ready to walk property. I would recommend him to everyone I know. Thank you for helping us out Doug Swartz.”

“We cannot say enough about the excellent experience we had with Wayne Toteff! From beginning thru close he was beyond helpful and professional! With his help we were able to have multiple offers within the week of listing. We would recommend Wayne to all of our family or friends with highest confidence!!”

“Kellie Sergent worked hard negotiating the sale of our vacant lot. She understood our needs and helped us find the right buyers for our property.”

“Mr. Swartz is genuine and helpful, he isn’t trying to just sell you something. He works to make sure you find what you’re looking for. Doug goes above and beyond, always available, always patient and never makes you feel like an inconvenience even though you know are. He helped us find a property better than what we had hoped.”

“Wayne Toteff was always only a phone call away and checked in during the process of setting up of the sale. He called the same evening later in the day after I signed the contract for the selling of my home and asked how I was doing. I would recommend Wayne Toteff any day to some one that needs to sell their home. He gives sound advise, sets up the process of listing the home, keeps you informed as the process goes through. He is honest about your home when setting it up for sale. Couldn't ask for a better guy to sell my home.”

“Robin listened to the concept of want we wanted for a vacation home as we had not exactly figured out what we wanted to do. She was very helpful discussing options and helping us weed out homes that just weren't going to work as well as bringing to us the home we ultimately purchased. She was great throughout the whole process. Robin was always on top of the details, proactive on issues and very fast with responses. The deal had some issues and Robin was with us all the way communicating with the sellers agent. I think without Robin the sale may not have happened. In short, she did an awesome job. Best agent I have ever dealt with, would use her again in a heartbeat.”

“Robin was very professional and excellent in reference to responding to questions and concerns and providing information. She is also very knowledgeable with this area. There was never any pressure to view or make an offer on property. She was always more concerned that I was comfortable with my decision prior to place a purchase offer. She never failed to answer her phone or promptly return a call. She replied to emails and text messages on weekends and all hours of the day. She even continued this practice while downstate for her son's wedding providing the necessary documentation to postpone the closing for a few days due to a permit transfer delay.”

“I can only speak of Robin in terms of superlatives. Smoothest real estate transaction ever for me. A+”

“My wife and I were first time home buyers and selected Kellie after we saw that she was very highly rated on realtor.com website. The one key factor we saw from her reviews was that she was very easy to work with (especially with first time buyers like ourselves). As first time homebuyers, we were very intimidated by the prospect of going through the process. But working with Kellie made that process seem easy. She informed us of what needed to be done, when it had to be done, and often checked in on us to answer any questions we had. She was also incredibly kind to speak with. She also went above and beyond for us in some unpredictable situations, such as when we had an issue with our down payment assistance. When my tribe, who were providing the assistance, was not going to be able to deliver their check at closing until after the title company closed, she was able to arrange having the company stay open late. This allowed us to move into our home on closing day (which was a Friday) and no have to wait until Monday. We would highly recommend her to anyone we know that needs to buy a house.”

“Doug had my back throughout the entire process. Any questions I had he was more than happy to answer. Could not imagine working with a better agent. I have already and will continue to recommend doug to anyone looking to make a home purchase. I've dealt with agents before and doug tops them all. Thanks doug for the wonderful job you did!”

“Mary did a excellent job with selling and promoting our house. Very knowledgeable in the real a state business.”

“When I decided I was going to buy my first home, I couldn’t wait to tell my Aunt Dawn because I knew I wouldn’t want anyone else to help me through the process. Aunt Dawn is the best broker in the business. She is patient, knowledgeable, enthusiastic, motivated and dedicated to her clients. She was just as excited as I was about buying my first home and always made me feel like I was her most important buyer. She guided me through every step of the process and gave me honest feedback which meant so much to me. I knew my aunt Dawn would help me to make the best decision because she truly cares about her clients. I am so lucky to have had my aunt Dawn as my real estate agent but I am blessed to have her as my aunt. She has been there for me my whole life and she is someone I can always depend on. Please pick my aunt Dawn as your broker, you’ll be so glad you did! Thanks aunt Dawn for helping me find my home. I love you!”

“Janice, thank you so very much for all the time, professionalism you put into the selling of our house. You are a God sent. Still can’t believe we had a contract within 2 days of listing n that all went smoothly n closing was sooner than expected. We definitely will be calling you for our next real estate transaction. You were there to answer any questions n were on top of this whole process from start to finish. Great job n look forward to working with you again!”

“Awesome realtor would refer him to anyone I know looking for a house..right on point with all our needs called me right back if I had a question got us I to look at a lot of places very professional ..thanks robert a+ rating Robert was real helpful...great broker with lots of knowledge”

“Although it was sad to sell - Bret and I lived there for 14 yrs, Dawn made the sale of our home a much better experience than we'd expected or even hoped for. She respected us and our wishes. She was never pushy, yet offered sound advice when we asked. Even if it had taken longer for our home to sell, or didn't do as well as it did, we would choose to work with her again! Dawn is an asset to Century 21. We cannot thank her enough!!”

“Top notch service, treatment and attention to detail from start to finish. I would highly recommend Robert Lang to anyone looking to purchase or list a property.”

“Robert worked with us to find the right piece of hunting property. He was always kind, professional and patient.”

“It was a pleasure working with Paul. My real estate purchase went through without any problems. I recommend Paul to anyone seeking an experienced agent to buy or sell their property!”

“It was a pleasure working with Dawn Anderson as we pursued a retirement home in the Alpena area. She was the utmost professional and was very pleasant from the beginning to the end. And even though Dawn was the seller's agent and we represented ourselves in a very competitive market, she was very accessible and kept the communication between us and the seller very positive and productive. We appreciated her courtesy and helpfulness and she provided a very pleasant home buying experience. Dawn introduced us to the beauty of Alpena, and made us feel very welcome in our new home.”

“Wonderful to work with”

“Paul was great to work with. He clearly communicated everything we need to know. Took pictures of issues, gave us feed back on potential buyers views etc!! He sold a property that we thought was unsellable! Would use him again in a heart beat!”

“I have dealt with Melissa Frisch as a customer in the past but this was the first time I was her customer. The buyer and I were very pleased with how quickly and professionally the transaction was closed.”

“Due to the restrictions of the pandemic, my contact was limited to one person at the front desk. She was most polite and accommodating. Mari is your biggest and best asset. Not only with respect to the above but her knowledge and her respect in the community, but her contacts in every area and aspects of the business”

“I would not want to work with anyone else, Janice has been an amazing realtor!!”

“Janice was exceptionally kind and prompt and came with much knowledge to meet our needs! She treated us as tho we were her only client ! We will always work with Janice and recommend her to others! She certainly deserves the highest award possible”

“Excellent transaction start to finish! Bob (Robert Lang) handled a challenging multiple property deal with ease and had both parties happy at the closing. I would recommend Bob to anyone of my friends or family.”

“My previous comments are my testimonial to Paul.”

“I needed to sell a home quick for several reasons. I called Dawn Anderson explained my situation and asked her if she would be interested in listing my home? Two days later we were at the house going over some things and before the weekend we had papers signed and the house listed. The first showing was that weekend and the following weekend we had a purchase agreement. Dawn stood by her word, was courteous, kind, always available for questions and concerns. She helped me through the closing, knowing it was a hard move for me and offered support. She was top notch for performance and kindness. If I ever sell a home again she will be my gal to list it.”

“I trust my old man more than anyone in this world, when he told me Robert Lang would take good care of me I was confident that he would look out for my best interests and his proficiency and conduct is exactly what you would hope for out of agent.”

“I've met with Paul to view a few properties over the years as a buyer. He's always been courteous and patient in all cases, whether a purchase was made or not. His flexibility and support has been very helpful as I went through the process of finding the right properties for both my personal and investment portfolios. I would definitely recommend his services to anyone buying or selling.”

“Janice Whitehead is an asset to CTO. She is so kind and knowledgeable, and professional. She always made me feel my opinion counted and calmed all my concerns I had along the way. Selling my home was a very emotional process and although I needed to do so due to mt traveling career, she made me feel confident that I was doing the right thing . And she was right. She's so easy to talk to and was always available whenever I had a question or concern. I really appreciate all she has done for me. Penny Miller”

“Robert Lang is a personal friend therefore, I knew he had the knowledge and training to help me with my sale. I would not have trusted anyone else the way I trusted Robert Lang. His service was excellent and he made the sale of my home very easy. Robert Lang will be highly recommend to anyone else looking to sell /purchase a home!!!”

“Paul did a great job communicating and he worked hard to get potential buyers to visit the house.”

“Robert was professional and respectful of our needs and of the buyer's.”

“I was very happy with service that Paul Momrik provided”

“Paul was reliable and trustworthy and we felt comfortable working with him. He provided support for this big decision in our life. Paul had a good knowledge of area and experience with our lake property. Thanks, Paul”

“Great job Bob! Thank you for selling another one of our properties”

“Dawn has been absolutely wonderful to work with from her help with the purchase of our dream home on. Each time we have felt like we had someone who was looking out for us, understood our wants/needs, and was completely charming to work with as well as calming my nerves along the way. We couldn't be happier and would recommend her 100% Thank you, Dawn!”

“Professional, great communicator. We always knew what was in play and when.”

“Paul Momrik doesn't take no for an answer and persists until he gets it done. You won't be sorry if you give Paul Momrik a shot to solve your sale or purchase needs.”

“Paul was always available no matter the time or day. This was very helpful.”

“Dawn did a great job. She responded quickly to all our questions. She went out of her way to meet our needs. I would recommend her highly.”

“A true dedicated professional! Paul Momrik is Top Notch. No detail is missed and he has a true passion for real estate which shows in all aspects when working with him.”

“Penny Rocks! She went above and beyond to get me my property. I look forward to working with her in the future.”

“Bob did a great job. Found my dream home and sold a property for me. I would recommend him to anyone”

“This was our second sale with him. It was very well managed in virtually stress-free.”

“Paul Momrik ~ very responsive and follows up in a timely manner. Great communication during the entire selling process. Highly recommend.”

“Having a large family creates critical logistical and planning aspects of buying and selling a home. Paul could not have been more understanding or accommodating when it came to making things convenient for our family. I couldn't have asked for more.”

“Paul was great to work with. He kept me informed and gave me advice all through the process. A+++ for Paul. He answered all my questions and was always there when I had them. He updated me the minute he found out info.”

“Paul will always be my number 1 choice. Paul goes above and beyond for his clients.”

“Paul was on top of things from the get go and his advice and direction saved me money while securing my new property”

“Paul was very knowledgeable of homes in the area and always available to answer questions. He took the time to walk me through the buying and selling process. I always highly recommend Paul to people looking to buy or sell in our area.”

“Mari has an excellent reputation in the Alpena community. She is very professional,friendly and timely in her communication. I will definitely contact Mari with future real estate ventures.”

“Dawn was great! She was very trustworthy which was huge for me being a first time home buyer. Dawn was also quick to answer any questions I had about houses or the whole process of purchasing. She knows what she’s doing!”

“Dawn was excellent to work with.”

“Working was Paul was a great experience. He was available for any questions I had and he was patient with the process that was necessary to complete this sale as it required Probate Court approval.”

“We have been looking for an agent that we could build a long term relationship with in Alpena and we weren’t making any connections until we met Bob. He understood our needs and is very good at what he does. We appreciate his help throughout the whole process and look forward to continuing to work with Bob on future deals.”

“Robert Lang was able to bring a challenging deal (multiple properties) with a lot of negotiation to closing. We Would highly recommend.”

“have worked with numerous brokers over the years. Bob was, without question, the most helpful and insightful professional I have ever dealt with. He communicated effectively and was always available to help. Living 4 hours away from the area we were moving to, Bob made sure to alter his schedule to accommodate ours. He was always "on top of things," and was able to provide whatever assistance we were in need of.”

“I worked with Mr. Paul Momrik in the past. He is very honest, reliable person, very good communicator. Would trust Paul in any advise. I can recommend his services to my best friends and Family. Definitely will use Paul services in the feature.”