CENTURY 21 Northland

“We’ve used Matt for every purchase we have made over the years. There is no one that quite compares to him. He is so incredibly knowledgeable and it’s clear he is looking out for our best interest. Matt’s attention to detail is one of our favorite things about him! He is also great at communication and making a stressful process unbelievably easy. He is honest and will help to find the perfect fit so that his customers are happy. It’s greatly appreciated. He sets the standard extremely high and we recommend him to everyone we know.”

“Peter was an excellent choice and did an outstanding job with selling my house, even during a pandemic! He is very professional and understanding. It was valuable to have his perspective and guidance while selling my first home. Everything was seamless on his end. I would absolutely recommend Peter and Century 21 Northland for you selling AND/OR buying needs, as I bought my house through Century 21 Northland as well.”

“I would recommend Meagan to anyone that is interested in buying or selling.”

“We shared our goal to purchase land with Mercedes. Rather than just sending us a list of property already on the market, she made the extra effort to search for property that was not. She also took the initiative to reach out to the land owners. This process took a long time and Mercedes was always very professional working with a non-profit to answer questions of our many members AND to guide us on the financing process. THANK YOU!! We would highly recommend Mercedes to anyone looking to buy or sell property in this area. As we plan future acquisitions, Mercedes will be our first call.”

“See above”

“Working with Renae Hansen was a great experience! She was extremely professional and enthusiastic about selling our home. We felt she actively and effectively marketed the property throughout the time it was on the market. She sought feedback from colleagues and each buyer that toured the property and that feedback helped us make informed decisions throughout the process. She was available and provided excellent customer service. We are very happy with the sale of our home and would work with Renae again.”

“Peter was very patient with us. Being new to the area we a lot of time getting to know the real estate market in traverse city”

“Taylor is very knowledgeable and very helpful in all the aspects of buying real estate. I highly recommend her!!!”

“Excellent effort and follow up to help find the right property for our up north getaway.”

“Cory's knowledge of the area, knowledge of the process, connections with other high quality team members that need to be a part of a home purchase, and her knowledge of some technically related home characteristics made it much easier for us to navigate through our real estate experience. That along with her timely communications, accessibility, and pleasant personality made this an overall pleasurable purchase experience!”

“Andrea was exceptional, very conscientious, kind, friendly knowledgeable. She is just excellent. I would highly recommend her. Excellent covers it all. Outstanding works as well.”

“We were delighted that we got Maryhelyn to help us out through the whole process. She was very nice, patient , always returned my phone calls and messages promptly and answered our questions. We love Maryhelyn!!! Thank you for all your help.”

“Throughout the past several months, Dana has been helpful every step of the way. She has always promptly answered texts, call, or email. Dana’s professionalism, knowledge, ethics, and honesty is much appreciated.”

“Many realtors list a home then sit back and wait for a check. I knew this would not be the case with Matt, and I was correct. Matt did everything possible to sell my home. After the death of my husband, I made the decision to downsize and move back to my hometown of Flushing, Michigan. I knew immediately who I would contact to become my realtor. I had heard wonderful stories of results about Matt Geib from neighbors and friends. Being a widow and moving 200 miles away was quite an undertaking and to say the least, I was overwhelmed. Matt calmed my fears, guided me through the process and the repairs that were needed. And to his credit and immense patience, answered my many naive questions, (repeatedly) !! Matt stayed in constant contact with me. I never had a phone call that wasn't returned or a problem that wasn't solved as soon as was humanely possible. When my home was sold, the sale went smoothly because of Matt's expertise. Matt Geib is very professional and customer focused. He has the compassion, knowledge, and integrity I appreciate. He truly listens to his clients and goes the extra mile for them. I will refer Matt to everyone I know in need of a quality realtor. Thanks again Matt for helping me in the sale of my home. You are the best!!!”

“Mercedes was absolutely wonderful!!! As first time home buyers the process was intimidating but Mercedes was there every step of the way with warmth, patience, and reassurance until we were able to find our dream home. As we stated previously Mercedes was an absolute doll and we were extremely pleased with her personality and expertise throughout the entirety of our house hunting process. Mercedes is incredibly knowledgeable and kindhearted and we recommend her highly to everyone we meet. Overall this was the best possible experience for first time home buying, and we loved working with Mercedes! We are going to miss working with her so much!!”

“After a few showings with Nan, I felt I could send her by herself and she could make the decision if the home would appeal to me or not. She’s very intuitive. I have not hesitated to refer her to my friends.”

“We've worked with Jon Becker several times in the past both when buying and selling our home. He has been nothing short of outstanding in every regard. Helpful, communicative, and informative at every step of the way. I can't recommend him highly enough.”

“David was always quick to answer any questions about houses that I had, along with quick response for any requests for showings. When being shown a house, he had knowledge about different appliances and products, and was able to better help determine the quality of the house. He remained attentive, approachable, and respectful. Communication was very open, as he was able to relay information back and forth between myself, the sellers, and lenders. With this open communication, the transfer and process of buying a house was extremely stress-free. Because of all that was said and overall, I would recommend David to family/friends. He was a great guy!”

“Cory Beuerle has been patient and kind when we presented a difficult property to sell. She was always professional and extremely knowledgeable with the many details needed in selling a home. She and Faith went above and beyond and we now are on our way to our next great adventure.”

“Again , hands down, Mercedes was wonderful in the help of selling my home! This was an awesome experience! She made it fun and smooth! And can’t wait to be on the buying side of this with Mercedes!”

“Cory is the best!”

“Very quick and easy process... thanks for the help Dave!”

“I cannot say enough positive things about Matt and his team, from the original purchase of this home 4 years ago, to purchasing my vacant land, and now selling this home. I will not use anyone else for real-estate and recommend him to all of my friends, family and acquaintances. We had to deal with an interesting situation with the payment of the home, which was due to the buyer not being properly qualified by his realtor, and his realtor not following up once offer was accepted. Matt did an amazing job staying on top of these things, even though it was not his issue to follow, but he did and made sure the deal got done.”

“Mercedes was referred to us from friends, and we are happy we chose to go with her and Century21! She was always available to answer the many questions that we had throughout the entire process.”

“Jamie worked so hard for us.... he responded to emails and texts, sometimes within minutes. We feel bad he didn't get a big commission from us but we have passed his name around.”

“Even contacted us on Christmas day while on vacation when we had a problem. After the closing she made sure the water was turned off, did a video walk through of area we needed to see again and assisted us in purchasing some of the furniture. This was very much appreciated.”

“I would highly recommend Sharon to family and friends if they are considering buying or selling. She worked well with us in determining price and promotion of the sale. She has several other of our properties on the market and she keeps us informed and up to date on all prospective buyers. She also communicated well with the associated broker on this sale and we appreciate the other brokers efforts in making this sale close as well. They have worked together over the years and they know exactly how to make a sale happen. Sharon is a real pleasure to work with and we look forward to working with her in our future sales.”

“Mary Rollert was always available and very thorough. We started out by going the FSBO route but soon realized its limitations in market exposure. We were grateful to have someone with Mary's expertise to navigate through the many details involved. She was always quick to respond to our many questions and willing to research answers for anything she didn't know off the top of her head. She was a great advocate for us every step of the way. I would highly recommend Mary to anyone looking for a real estate professional. She will definitely go that extra mile for them!”

“David Hricik did a fabulous job with the sale of our home. He has an impressive attention to details and does all the proper research. In addition to his professionalism, his approachable and friendly demeanor made him a treat to work with. We will definitely recommend his services.”

“Jon Becker was a great deal of help through the process of buying my home. He answered many questions I had and concerns promptly through the few month process and guided me to the right mortgage broker for my situation. Jon was very patient, understanding, and respectful. I’m a first time home buyer and was very appreciative to have him get me through the process and become a home owner. I will definitely recommend century 21 and Jon Becker to others in the future. Thank you!”

“Ron was very helpful, accessible, and always responsive to our requests and needs. This is the second time we chose Ron as our agent and will do so again regardless which broker he is associated with.”

“Matt is one of the best realtors I've ever worked with. Excellent knowledge of the current market and hot areas, knows his pricing and is proficient in all things real-estate and home improvement/construction. Very approachable and has no problem answering any and all questions, when asked. Will recommend him to everyone I can.”

“Mercedes went above and beyond and was always available to answer questions when we had them - which, as we were first-time home buyers, was often! Mercedes was highly organized, knowledgeable, and made the entire buying process easy. She was a pleasure to work with.”

“We were not familiar with the area that we purchased in, and were really impressed by how much research Jamie did on our behalf with regard the specific development and the general area. His advice was spot on, and he handled the negotiations and the entire process in a highly professional fashion. We would highly recommend him as a realtor and should we ever need one in the area again, we will be working with Jamie. Thank you!”

“From the beginning Mercedes was extremely helpful. She help us find local contractors, contacted the township on our behalf and countless other things. I can’t wait to work with Mercedes on our next property!”

“Corey was very knowledgable and easy to work with while selling my property. She was prompt answering my questions and addressing my concerns. I very much appreciate her suggestion to relocate to my current site. I am very satisfed with Corey Beuerle as my sale representative and would highly recommend her to my friends”

“Jon makes buying and selling houses as stress free as possible. I will never use anyone else and tell all my friends and family how easy it is with him. Thank you Jon!”

“MERCEDES Davidson Thank you for the great job of the sale of are property”

“Mercedes went above and beyond any expectation I had for a realtor. Her attention to detail and communication were outstanding. After the closing she continued to follow up and offer any assistance she could to make us comfortable with our new purchase. I would highly recommend Mercedes to anyone purchasing or selling a property or home.”

“I have recommended Matt to my friends and family. He has always been very professional and knowledgeable wether buying or selling.”

“We interviewed a few candidates and choose Dave Wilsey because of the high recommendations, his friendly and knowledgeable demeanor, and his frighteningly fast communication response. He was fun and really helpful in the process, especially as we ended up dealing with a really terrible seller's agent. Dave even went above and beyond to help us out at closing, driving to the seller's title agent to get our keys because we were busy with movers. Now that our process is over, we are so thankful we worked with Dave! We definitely recommend him to the community.”

“Dave went above and beyond to help me not only close on this TC property but also to help me close on my other property. Dave's high level of integrity, I felt that he was really in my corner, looking out for me. He is very genuine and straightforward without being overbearing. I would highly recommend Dave to my friends and family.”

“I truly can't thank Meg enough. Our house search lasted just over a year and never once did I feel like we were bother to Meg. She was patient, thoughtful and encouraging as we searched for the right house. She was supportive when things didn't go our way and was ready to celebrate with us when they did! I'm so thankful we were introduced to Meg and absolutely love telling people she was our relator and recommend her anytime someone mentions they are thinking of buying or selling!”

“Luba was amazing. So helpful and knowledgeable. Made the process a lot easier”

“Cory was very helpful in our pricing decision, advertised and showed the property to its best, gave us great advice and help with the closing details. S super, professional experience. I will recommend Cory to anyone.”

“I don't live in the area. Therefore, I utilized Zillow to identify prospective brokers. After reaching out to a couple of other brokers (referred by friends in the area), I reviewed Jon's sales data, his current listings in the area. He responded quickly, professionally and had a game plan without fanfare. I would go with him again and recommend him in a heartbeat. He was a very effective "quarterback" on this deal coordinating the needs of multiple parties. He stayed on top of it.”

“She was great!”

“Moving can be a real bear, but Nan made the whole process a smooth one. Her knowledge of the area, pleasant demeanor, and attention to detail kept us assured we were in good hands. We believe Nan was genuinely as invested in us finding our dream home as we were. She was patient when our ideas for location and must-haves kept changing, and never skipped a beat. She also successfully advocated for us with the very difficult seller's agent. We would recommend Nan to anyone!”

“Helpful in every aspect of my home buying experience.”

“David was on top of everything from the beginning. He kept us in the loop and gave a timely manner for everything we needed to provide. We never felt like we were behind on the search or closing process, he filled us in on certian specifics and what details to look out for. David was a very friendly person. His personality allowed for us to relax and become comfortable in our buyer position never once did I feel I was in bad hands. I will be recommending David to my family and friends as he was a very good person to deal with!”

“Faye was a pleasure to work with, her knowledge of the area and listings was very helpful in our home selection process.”

“Kari King is an amazing individual. She works hard to ensure that her clients are prepared for sale and understand the plan for selling their home. Kari adheres to an effective set of core values and beliefs in working with you and acts in line with those values. This means a great deal to the seller in building trust and confidence in the relationship and goals to sell the home. We highly recommend her!”

“Laura was amazing. She was knowledgeable and responsive. She was caring and went the extra mile to insure we found a home that was right for our family and budget. She treated us like family.”

“Laura has excellent skills and her knowledge of the market is exceptional. She is invaluable from showing to closing. She pays close attention to the details and removes much of the stresses involved in your real estate transaction.”

“Gail was always very helpful and willing to meet me me to show many homes and was always very knowledgeable of the home.”

“The best agent ever! The whole experience was a breeze!”

“LAURA is one of the most knowledgeable agents I have ever met, is is very creative. She’s the best!”

“We were comfortable with all aspects of the home sale by Faye Fitch and her office assistant Judi. Extremely helpful after the sales agreement was reached until the new owner took possession. Faye and her office were totally focused and aggressively active in resolving the issues that arose. I highly recommend Faye and would not hesitate to utilize her again. Ken”

“I was very happy with Gail’s knowledge with this sale. We definitely came across a few bumps in the road with this sale that Gail went above and beyond to correct the issues in a timely manner. I will absolutely use Gail again.”

“I enjoyed working with Gail. She Definitely was a tremendous help selling my fathers place. I’m glad I chose Gail to help me sell my fathers property. I can’t say enough about how helpful she was in getting everything done.”

“Good luck future business.”

“Kari was fantastic through the entire process. Extremely knowledgeable about the area, and always available to answer questions. Would highly recommend Kari for those looking for an agent in the Frankfort area.”

“Did an internet search and the reviews were good. Needed someone with a knowledge of the area. Faye was Great. Would not hesitate to recommend her to someone else. Faye went above and beyond in helping us with issues that came up with our summer property until it sold.”

“If you want a realtor who really knows the Empire area, who is great at communication and is able to work well with anyone, I recommend Laura. She is a joy to work with and she always makes me smile with her humor.”

“Superb Job, most highly recommended.”

“Over and beyond the calls to duty! Excellent communication skills and a keen eye for details that helped expedite the sale of my home.”

“From beginning to end Kari took care of us very well. She helped with negotiations too when buyer was suddenly making demands. We would use her again unhesitatingly because of her honest, professional, successful work for us!!”

“Kari King was great and the success of the sale. The power of the Internet was a great asset too.”

“Laura Thanks for all of you help and understanding leading up to the sale of our Empire home. Your local knowledge and contacts were helpful. Thanks to Joey and David for their help as well. See you again with any luck. Mike and Dale Wyman”

“Gail Rocks!”

“Faye was a very warm and friendly agent. She was professional and if there was a question we had or that she didnt know the answer to right away she would get the answer in a timely manner. She was available to meet with us whenever we wanted to view a home even if it meant negotiating a time that worked for us. She was genuine, honest and seemed very fair . Faye was not pushy, she was pleasant to work with and always followed up on things,”

“Laura was friendly and very knowledgeable to work with through the whole process.”

“Gail made our selling experience very memorable with her expertise We were so satisfied with gails commitment to helping us with the sale of our home Gail was always so helpful prompt and courteous at all times”

“Did a great job. See the testimonial when she sold our home”

“Faye Fitch did a great job of bringing the property to our attention and helping negotiating the purchase. The sale and costing went smoothly thanks to Faye. Thanks Rick Taylor”

“Gail was great, any questions I had she went to work finding the answer very quickly and got right back with me, I was very impressed.”

“I am a single woman who decided to move to Michigan in order to be near my son and live in a more affordable place than the Chicago area. This meant finding a place to live in another state while getting my house ready for sale in Illinois -- a huge job. I wanted an "anchor" to help me through this huge time of transition. Upon a recommendation from a friend, I called Faye, and immediately liked her energy. Faye proved to be low-key enough to suit my personality, but !that didn't mean she didn't work really hard for me! Even when I was at my most frenzied and stressed (it was often), she was patient, encouraging and nice -- seeming to not even notice my crabbiness. She reall see me land in the right place, and it happened!”

“Faye did an excellent job in helping me purchase new office space for my business.”

“Gail Crompton is a superb realtor. Outstanding local knowledge and work ethic.”

“Laura was very helpful and answered all my questions. I had worked with her previously and I am recommending her to my daughter who is moving into the area. Nice job, Laura, and thanks!!”

“Gail was very instrumental in the sale of our home and meeting our real estate needs in both buying and sells our homes within a 3 month timeframe.”

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“We value all of the attention to detail that Faye placed with our search and processing of our closing. Faye's knowledge of the local communities enabled us to view properties that we would have not considered on our own. Due to Faye's familiarity with the community, we selected a property that we are very happy with. We will gladly work with Faye Fitch in the future and recommend her to others.”

“Gail Crompton's has superb local knowledge of markets, pricing and trends. Her attention to detail eclipses her peers. Most strongly recommended.”

“Laura persisted for a long time to sell a difficult piece of property. Everything was finalized quickly with the property selling for a good price. She has an extensive and thorough knowledge of marketable lands and homes in the Sleeping Bear Dunes Lakeshore region.”

“Gail was superb! Carry local knowledge of the market was critical. Most highly recommended.”

“Faye Fitch is an excellent realtor!!!”

“Kari was very professional and answered all the questions that I was wondering about. Kari is a wonderful young woman. It was a pleasure to work with her.”

“I worked with Faye for a second time on purchasing a residential property. She was great at knowing the local market and quickly responding to any questions or issues. She is very knowledgeable and professional and I would recommend her to others.”

“We would recommend Faye Fitch because she is friendly, knowledgeable, compassionate, and reliable. She shares valuable insight and information in the sale of properties. She demonstrates that she has the expertise in her field to efficiently sell and close a property. Her expertise was especially helpful in the case of an estate property, and she was sincere and helpful with her comments and suggestions.”

“Gail was very patient and accessible for us to be able to see listings when we were in the area. Gail was very knowledgeable and handle our buying process with great professionalism. I would highly recommend her and century 21 to anyone!”

“Gail was great about quickly responding to any little question or referral we needed. As I mentioned before we needed someone local who could provide insight and who we trusted. Gail did a great job!”

“Top notch service and experience! Kari and her team made the experience seamless from start to finish.”

“A family member spoke highly of Kari King and her dad, Jay White, as a team and that was very important to us. We learned that Kari's dad had recently retired but we had heard great things about her so that did not deter us. Kari was always available and seem very vested in the sale of our property. She always took time to keep us in the loop with all areas of the sale and seemed to take a great deal of pride in her work. Our decision to team up with Kari was a good one. We were very impressed with the personal approach Kari had with all aspects of our sale and we would highly recommend her to everyone. Tom & Christina James”

“Gail is a delight to deal with. She is very attentive to details (a trait not always attributable to realtors) and she is willing to work hard to secure a qualified buyer. She is a Gem!”

“Superb representation and local knowledge.”

“I cannot imagine an agent being more helpful, informative, and supportive than Faye Fitch. She went above and beyond the job of agent time and time again, and continues to do so even after the closing. She is, quite simply, a superb human being--generous, kind, funny, thoughtful. We would not have obtained the house we did--the house of our dreams--had Faye not worked her magic, which required a great deal of work on her part. We are deeply indebted to her and don't have the words to thank her sufficiently for everything she did for us. We were operating from Colorado, and Faye took care of everything necessary in our absence. We closed from afar as well, and Faye kept us on track. I cannot say strongly enough how fabulous Faye was. I know my comments have been over the top, but they are accurate and sincere.”

“We were very at ease working w/ Kari and Jay we had a great time during this adventure in our lives. Kari and Jay are professional articulate and extremely knowledgeable in their trade . They know this area very well plus all the stats and information to your questions before you ask them . They know the process of how to line up the various required inspections per this county and volumes of information on public services which saves one valuable time and effort . Would we recommend them to others that are beginning to think about listing their Homes? Absolutely without hesitation. We slept well w/ no worries as they took the stress out of this process for us. Rick MACRAE ,Frankfort”

“I love Kari! Such a personable agent and good friend. I appreciate the honesty when it came to telling me things that were pithy and maybe I did not want to hear but need to hear. I appreciate her hard work in going out and finding me multiple buyers instead of waiting for buyers to come to her. I appreciate her support and words of encouragement during the lockdown. I will never use anyone but Kari King as a buyers agent or sellers agent.”

“Gail Crompton was an extremely patient and understanding agent and terrific at every aspect of the transaction. Gail even met us at the office at 9:30 one night to sign documents. She did everything possible to help us find the perfect house. And we love our house. So we had a great experience with Gail and a terrific end result. One can't ask for more than that.”

“Kellie was very professional and and new all aspects of selling the home. Kellie did a great job and I would use her again.”

“Kellie was a great help to us in finding our home. She was upbeat, responsive and knowledgeable throughout the process. Have already recommended her services to others.”

“Douglas Swartz is the man for the job. When your good, your good. Thankful that we ended up in the care of this man. We would have been lost without him.”

“Doug did a terrific job through out the real estate process. His experience was a greatly appreciated. Doug's expertise made everything a smooth transaction. Excellent work Doug!”

“Kellie Sergent worked hard negotiating the sale of our vacant lot. She understood our needs and helped us find the right buyers for our property.”

“Our experience with Robin has been fantastic. Not only does she possess all the qualities of an excellent Real Estate sales agent, she is personable, tireless and has gone above and beyond expectations every step of the way. Robin is the best sales agent I have ever had the experience to deal with. I will recommend her to any and all.”

“My wife and I were first time home buyers and selected Kellie after we saw that she was very highly rated on realtor.com website. The one key factor we saw from her reviews was that she was very easy to work with (especially with first time buyers like ourselves). As first time homebuyers, we were very intimidated by the prospect of going through the process. But working with Kellie made that process seem easy. She informed us of what needed to be done, when it had to be done, and often checked in on us to answer any questions we had. She was also incredibly kind to speak with. She also went above and beyond for us in some unpredictable situations, such as when we had an issue with our down payment assistance. When my tribe, who were providing the assistance, was not going to be able to deliver their check at closing until after the title company closed, she was able to arrange having the company stay open late. This allowed us to move into our home on closing day (which was a Friday) and no have to wait until Monday. We would highly recommend her to anyone we know that needs to buy a house.”

“Robin was so helpful, diligent, and responsive to any and all requests. It wasn't easy to locate and purchase a home while living out of state during a pandemic, but she made it work! Not only would we use her again, but we wouldn't bother looking elsewhere.”

“Wayne learned a lot about me and my family right away and seemed to understand exactly what I was looking for - and then used his expertise about the area and the buying process to made sure that I got it. He made it easy for me to be honest about what I didn't like about those first few houses and remembered everything I said. He used that to help me find the house I ended up buying. He is organized, a clear communicator, and an incredibly friendly guy. This was my first time buying a home and Wayne made it easy and fun!”

“I can only speak of Robin in terms of superlatives. Smoothest real estate transaction ever for me. A+”

“Kelly truly went above and beyond. She spent a good amount of time researching details about a concern we had with the septic tank. She called and talked with many people in order to resolve our concerns. She even had someone go to the house and take a look at the septic tank. She was so helpful and a vast of knowledge and didn't rest until we felt comfortable with the situation. We are so thankful for the amount of time and energy she put into the purchase of our new home!”

“Thank you for all the help with our purchase, We could not be more pleased.”

“I reside in Texas so I needed a professional who could handle most everything without my constant input. Kellie ws recommended by a friend of mine here in Texas as a take charge realtor specializing in the TC area. When I met Kellie Sergent she was thorough, realistic, and had a positive attitude in regard to the sale of the home. She delivered.”

“Our experience in working with Wayne was outstanding! He is very knowledgable about the local market and real estate procedures. Wayne is also honest and sincere. He certainly went above and beyond our expectations. Thanks to Wayne we were able to negotiate a reasonable purchase price and buy the home that we will live in for the rest of our lives! His experience regarding contracts and closings were comforting when we finally reached that point. Wayne is the example of what every realtor should be!”

“Wayne Toteff was always only a phone call away and checked in during the process of setting up of the sale. He called the same evening later in the day after I signed the contract for the selling of my home and asked how I was doing. I would recommend Wayne Toteff any day to some one that needs to sell their home. He gives sound advise, sets up the process of listing the home, keeps you informed as the process goes through. He is honest about your home when setting it up for sale. Couldn't ask for a better guy to sell my home.”

“Douglas Swartz with Century 21 Northland is an excellent realtor. He is knowledgeable, responsive, supportive and communicates in timely and thorough manner. Douglas is professional, accessible and patient. He goes the extra mile to provide superior customer service. I would recommend Douglas to any of my family, friends and co-workers who need help buying or selling real estate.”

“Robin Vanderkaay was a terrific agent to work with in our search for a lakefront property. We were looking for a cottage that met the needs of our family across a fairly wide geographic region in the Traverse/Elk Rapids area--and we were doing this long-distance. Over the course of eight months, Robin looked at a number of houses for us and provided honest, insightful, detailed feedback on each of the many properties we asked her to look at for us. When we finally found the perfect cottage for us, Robin deftly helped us to draft a winning offer in a multiple-bid situation. After the sale, she helped us to find contractors and property managers to interview. Robin earns our highest recommendation! Thank you, Robin!”

“We’ve worked with Kellie for over a year between buying and selling. Both transactions have been seamless due to her attention to detail, communication and commitment her profession. We would recommended Kellie time and time again to anyone needing a real estate professional. Thank you Kellie, for helping us buy our forever home for our family!”

“I couldn't have asked for a more compassionate, knowledgeable, hard working realtor than Kellie.”

“I have worked with Kellie three times buying and selling. I believe she is the number one agent around. You will not regret hiring her! Sonya Mahaney”

“Kellie Sergent did an excellent job during the initial process, keeping in constant communication with us, and during the closing. She was effective and professional throughout the entire sales process. I would highly recommend her to anyone in the area. 5 STARS!”

“Robin listened to the concept of want we wanted for a vacation home as we had not exactly figured out what we wanted to do. She was very helpful discussing options and helping us weed out homes that just weren't going to work as well as bringing to us the home we ultimately purchased. She was great throughout the whole process. Robin was always on top of the details, proactive on issues and very fast with responses. The deal had some issues and Robin was with us all the way communicating with the sellers agent. I think without Robin the sale may not have happened. In short, she did an awesome job. Best agent I have ever dealt with, would use her again in a heartbeat.”

“In addition to recently having a baby, starting a new job, and moving to a place where we didn't know many people, we needed to find a place to live! We cannot overstate how thankful we are to Robin for her help in finding our new home! Robin was, at all times, professional, responsive, knowledgeable, and -- above all -- kind in her endeavors to help us find a home on a relatively short timeline and in a competitive market. Robin went above and beyond our expectations, and also facilitated introductions to other professionals in the area to assist in the process. Robin felt like a member of our family, working with our best interests at heart. We cannot recommend her enough! Thank you, Robin!”

“Robin was fantastic. She was a wonderful partner for us throughout our purchase process from finding a potential home, to making an offer, to the diligence period to closing. We wouldn't have our house today without her support. She was proactive, trust worthy, and a great communicator. We would absolutely work with Robin again and highly recommend her.”

“Kellie went above and beyond for me as a first time home buyer. Going into this I didn’t really understand anything and Kellie was quick to help me learn and guide me. She was very quick at responding to any of my questions and responding quick to the houses I was looking at purchasing. Finally found my forever home and she helped tremendously on closing. Thank you so much Kellie for all of your help. So much appreciation goes to you!”

“she was organized and efficient. I would highly recommend her to friends.”

“Wayne did a great job selling our vacation house! Could not have asked for a more professional real estate agent. Wayne presented us with a well thought out plan, true real world pricing and knowledge of the market. Wayne went above and beyond when asked to go over to the house and make sure something was set to put us at ease. If you are looking for a caring, compassionate, honest, and trustworthy agent, Wayne Toteff is your guy! I highly recommend.”

“Doug was very knowledgeable and patient. Always was pleasant to talk to and was always ready to walk property. I would recommend him to everyone I know. Thank you for helping us out Doug Swartz.”

“Kellie Sergent was absolutely fabulous to work with and she provided prompt responses to all my email inquiries and insecurities. The small piece of property (without any structures) on Schuss Mountain she sold was apparently not a very desirable and very small piece of land, in a not so desirable location. As executrix for the estate of the deceased elderly couple who owned this land, I am so grateful Kellie was able to sell it. I'm in Texas and the property in Michigan and therefore I've not seen the property. I highly recommend Kellie Sergent as she did the nearly impossible of finally finding a buyer for this very difficult piece of property for which I'm very grateful.”

“Robin was very professional and excellent in reference to responding to questions and concerns and providing information. She is also very knowledgeable with this area. There was never any pressure to view or make an offer on property. She was always more concerned that I was comfortable with my decision prior to place a purchase offer. She never failed to answer her phone or promptly return a call. She replied to emails and text messages on weekends and all hours of the day. She even continued this practice while downstate for her son's wedding providing the necessary documentation to postpone the closing for a few days due to a permit transfer delay.”

“Thank you, Kellie! We couldn't have asked for anyone better to sell the house.”

“We couldn’t be more pleased with the experience in selling our home with Kellie. She was knowledgeable, friendly, down to earth, and truly had our best interest at heart. From the first time we spoke with Kellie a few years ago when we first kicked around the idea of listing our home to the closing day and beyond, Kellie has been nothing short of amazing. When it’s time for us to buy again, Kellie will be our first call.”

“Mr. Swartz is genuine and helpful, he isn’t trying to just sell you something. He works to make sure you find what you’re looking for. Doug goes above and beyond, always available, always patient and never makes you feel like an inconvenience even though you know are. He helped us find a property better than what we had hoped.”

“Wayne was incredibly professional and great to work with throughout our entire home buying process. Communication was exceptional and he was always there to help and answer questions. I would recommend him to anyone in the market to buy or sell a home and look forward to working with him again in the future!”

“Wayne went above and beyond in every aspect of our search for a home. We maybe were a little fussy in terms of finding a perfect fit and he was more than happy to handle our search. Also, our closing process was a bit high maintenance to say the least (to no fault of his), and he was essential at getting the lender and seller on task so we could move into our new home. “Excellent” rating of patience is an understatement. He made us comfortable with the process from the start and went above and beyond in every regard.”

“I really enjoyed working with Kellie. She is articulate and knowlegable, and always offered useful options in various scenarios with which I was unfamiliar, making sure I had a full picture of what was going on at all times. Her advice was invaluable during the entire listing and sales process, and I know she would do the same for every client.”

“We feel very lucky to have met and worked with Robin. She’s helped us find a place we know we will love for years to come. She was a key driver in our decision to look in the elk rapids area vs the other side of traverse city. She helped us see all that this area has to offer. She is very knowledgeable of the area and the homes in the surrounding area. She was professional and also a lot of fun to work with, it was like house hunting with a good friend who knows exactly what you’re wanting. We would highly recommend Robin to anyone looking to buy or sell in northern Michigan.”

“We met Wayne Toteff because he was the agent for the sellers. So, we did not select him. With that said, in the future if you have a need for a real estate agent, certainly we would select Wayne. He is knowledgeable, personable, professional, prompt with communications, and a fantastic ambassador for the Elk Rapids community!”

“We went through 4 different agents till we found Wayne,and he was the only that catered to our needs,he cared & found us the property for which we were looking.The location & the area was very important for us & Wayne went above & beyond to find us what wanted. Wayne's profesionalism says it all,he kept us well informed & updated us frequently. I would recomend Wayne to everybody i know,an excellant agent.”

“We’ve been through a lot with Kellie since the purchase of our first house to the one we are now in. I will call to her for any future real estate needs. Kellie absolutely adhered to her duty to do what was in the best interest of her clients while doing so ethically and gracefully.”

“The testaments written about Kellie that I read before I met her were very important to me. The fact she lived in Elk Rapids and loved the area was a plus. Having experience with other realtors I knew what I didn't want. My daughter and her husband's approval was also important and she certainly achieved that no problem. Meeting Kellie, and talking to her was the final thing I needed to understand everyone else's approval and excellent recommendations and I was sure she was the one. Kellie for me was a dream come true. She is very knowledgeable, experienced, professional, wise and gifted. What sets Kellie apart is she is a wonderful person at the same time, very caring, understanding, compassionate and thoughtful. It is no wonder her services are sought after and lauded. All well deserved! She is a hard worker and not afraid to get her hands dirty while helping her client out. This may find her with a broom in hand, wheeling the trash down the drive, changing a light bulb, helping with the carrying of boxes, or anything else she can do to help out. Kellie saw me through the whole process which at times was emotional & difficult. I would highly recommend Kellie Sergent to anyone seeking the services of a real estate agent. She is a "One-In-A-Million" find in your search for one.”

“Robin was a pleasure to work with. She was efficient, organized and very willing to walk me through every step of our property purchase. We were dealing with a title company downstate that was so incredibly inefficient and disorganized. Any concerns I brought to her attention, Robin was able to get me answers quickly and efficiently. I would recommend Robin to anyone.”

“Doug had my back throughout the entire process. Any questions I had he was more than happy to answer. Could not imagine working with a better agent. I have already and will continue to recommend doug to anyone looking to make a home purchase. I've dealt with agents before and doug tops them all. Thanks doug for the wonderful job you did!”

“We chose Wayne because of his knowledge and professionalism. We were out of town and Wayne took ownership in selling our home. He took care of our home, like it was his. That’s going the extra mile.”

“I have worked with Kellie on selling two vacation condominiums and several pieces of property, and can only say great things about her! She is professional to a fault, knows the BEST way to market the properties, and was successful in helping me sell these properties in a down market. I appreciate all she has done, and would HIGHLY recommend her services to anyone wishing to sell property in this part of northern Michigan. Thank you Kellie for all that you’ve done!”

“If anybody would ask me about real estate I have said call my guy Douglas Swartz”

“Kellie was excellent as always! Professional, knowledgeable, trustworthy and timely in all of our dealings. Would not hesitate to give her the highest recommendation! She is a true asset to Century 21 Northland!”

“Personable, considerate, knowing the needs of what I was looking for in a new home and sometimes offering insight into homes that I was looking at Great professional, personable and knowledgeable agent. I would not hesitate to recommend Wayne Toteff to any of my friends or relatives. He is very considerate of the needs of his client, make’s the effort to know what his client needs and wants and he knows the area which all of this is a big part of Wayne Totoeff as a great agent. I would recommend without hesitation Wayne to any of my friends or family. Even with the constraints we had with COVID with only a few hiccups only on my end the closing ended favorably. Great experience with Century 21 and Wayne Toteff.”

“She is a total professional agent. I'm extremely satisfied with her. Thank you, Kelly Sergent!”

“Being a first time home buyer I was extremely nervous about the whole process. Doug made plans of those worries melt away. Made me feel right at home. I will definitely recommend him to everyone I come across that is looking for there next home.”

“A true dedicated professional! Paul Momrik is Top Notch. No detail is missed and he has a true passion for real estate which shows in all aspects when working with him.”

“Dawn was excellent to work with.”

“Mary did a excellent job with selling and promoting our house. Very knowledgeable in the real a state business.”

“Paul did a great job communicating and he worked hard to get potential buyers to visit the house.”

“Top notch service, treatment and attention to detail from start to finish. I would highly recommend Robert Lang to anyone looking to purchase or list a property.”

“It was a pleasure working with Dawn Anderson as we pursued a retirement home in the Alpena area. She was the utmost professional and was very pleasant from the beginning to the end. And even though Dawn was the seller's agent and we represented ourselves in a very competitive market, she was very accessible and kept the communication between us and the seller very positive and productive. We appreciated her courtesy and helpfulness and she provided a very pleasant home buying experience. Dawn introduced us to the beauty of Alpena, and made us feel very welcome in our new home.”

“Paul Momrik ~ very responsive and follows up in a timely manner. Great communication during the entire selling process. Highly recommend.”

“I worked with Mr. Paul Momrik in the past. He is very honest, reliable person, very good communicator. Would trust Paul in any advise. I can recommend his services to my best friends and Family. Definitely will use Paul services in the feature.”

“Todd was an excellent realtor to work with! We were first time buyers and he helped us through everything. He was on the ball finding us great houses to fit our needs and price range. When it came time to buy he was great about answering all of our questions and always responded quickly. We will definitely be using Todd and Century 21 Northland again!”

“We will always use Mari”

“She kept me informed every step Very helpful”

“I was very happy with service that Paul Momrik provided”

“Great job Bob! Thank you for selling another one of our properties”

“Although it was sad to sell - Bret and I lived there for 14 yrs, Dawn made the sale of our home a much better experience than we'd expected or even hoped for. She respected us and our wishes. She was never pushy, yet offered sound advice when we asked. Even if it had taken longer for our home to sell, or didn't do as well as it did, we would choose to work with her again! Dawn is an asset to Century 21. We cannot thank her enough!!”

“I would most definitely recommend Dawn Anderson to anyone that was looking to buy or sell in the Alpena area. I am so appreciative to have had her to work with. She returned calls promptly. She kept in communication throughout the whole process.”

“have worked with numerous brokers over the years. Bob was, without question, the most helpful and insightful professional I have ever dealt with. He communicated effectively and was always available to help. Living 4 hours away from the area we were moving to, Bob made sure to alter his schedule to accommodate ours. He was always "on top of things," and was able to provide whatever assistance we were in need of.”

“Pail momrik was great to work with. He knew what we were looking for and knew that our type of loan was very specific on certain things and he always looked for them to make sure it qualified for the loan.”

“Paul was reliable and trustworthy and we felt comfortable working with him. He provided support for this big decision in our life. Paul had a good knowledge of area and experience with our lake property. Thanks, Paul”

“Loved Janice! She had great response time, was always on top of everything and making sure things were getting done.”

“Penny Rocks! She went above and beyond to get me my property. I look forward to working with her in the future.”

“Thank you for the help Missy, Thank you for the extra work with the unique property and all of the VA hang UPS.”

“I've met with Paul to view a few properties over the years as a buyer. He's always been courteous and patient in all cases, whether a purchase was made or not. His flexibility and support has been very helpful as I went through the process of finding the right properties for both my personal and investment portfolios. I would definitely recommend his services to anyone buying or selling.”

“Robert was professional and respectful of our needs and of the buyer's.”

“We have been looking for an agent that we could build a long term relationship with in Alpena and we weren’t making any connections until we met Bob. He understood our needs and is very good at what he does. We appreciate his help throughout the whole process and look forward to continuing to work with Bob on future deals.”

“Janice, thank you so very much for all the time, professionalism you put into the selling of our house. You are a God sent. Still can’t believe we had a contract within 2 days of listing n that all went smoothly n closing was sooner than expected. We definitely will be calling you for our next real estate transaction. You were there to answer any questions n were on top of this whole process from start to finish. Great job n look forward to working with you again!”

“Paul will always be my number 1 choice. Paul goes above and beyond for his clients.”

“Dawn was great in every aspect, very prompt in her replies, and helpful. I would recommend her to anyone that asks for a real estate agent in the future.”

“Paul Momrik is an amazing realtor. He works endlessly to give his clients exactly what they need, he is honest, and he always gets back with answers right away. Plus....he's a really great dad too :)”

“When I decided I was going to buy my first home, I couldn’t wait to tell my Aunt Dawn because I knew I wouldn’t want anyone else to help me through the process. Aunt Dawn is the best broker in the business. She is patient, knowledgeable, enthusiastic, motivated and dedicated to her clients. She was just as excited as I was about buying my first home and always made me feel like I was her most important buyer. She guided me through every step of the process and gave me honest feedback which meant so much to me. I knew my aunt Dawn would help me to make the best decision because she truly cares about her clients. I am so lucky to have had my aunt Dawn as my real estate agent but I am blessed to have her as my aunt. She has been there for me my whole life and she is someone I can always depend on. Please pick my aunt Dawn as your broker, you’ll be so glad you did! Thanks aunt Dawn for helping me find my home. I love you!”

“Paul was super helpful in finding and securing my new home. Thank you for everything you did.”

“Paul Momrik doesn't take no for an answer and persists until he gets it done. You won't be sorry if you give Paul Momrik a shot to solve your sale or purchase needs.”

“Our Trust attorney has used him to sell her properties and highly recommended him. Paul was great about remaining in communication with me and the co-trustee. He handled all details and sold the home right away. He even had agents lined up to view the property before the papers were signed. We were very impressed. He called me himself to thank me for the business after the final papers were signed. He is a class act. Because I live out of state, Paul gladly offered the service of signing documents electronically, which was very helpful. He also sent the deed to be signed and notarized to me along with a prepaid envelope. It all worked perfectly. Everyone was patient, accommodating and professional Paul made the sale of our parent's home an easy experience while we were still grieving.”

“Robert Lang was able to bring a challenging deal (multiple properties) with a lot of negotiation to closing. We Would highly recommend.”

“I’ve worked with a few other agents buying and selling. Janice is by far my personal favorite to work with. She is quick and she is effective. We may have set up meetings a week out, and she’s right where she’s supposed to be when she’s supposed to be. As a seller she helped us get the best price on our house and fought for us when we weren’t getting the best price for our house. I would definitely recommend her and will continue doing my Alpena deals with her. Thank you Janice!!”

“Excellent transaction start to finish! Bob (Robert Lang) handled a challenging multiple property deal with ease and had both parties happy at the closing. I would recommend Bob to anyone of my friends or family.”

“Melissa Frisch is an expert in the local market. She provided valuable expertise throughout the whole process.”

“She has the reputation for being the best agent in town, it’s because she is excellent at her job.”

“I needed to sell a home quick for several reasons. I called Dawn Anderson explained my situation and asked her if she would be interested in listing my home? Two days later we were at the house going over some things and before the weekend we had papers signed and the house listed. The first showing was that weekend and the following weekend we had a purchase agreement. Dawn stood by her word, was courteous, kind, always available for questions and concerns. She helped me through the closing, knowing it was a hard move for me and offered support. She was top notch for performance and kindness. If I ever sell a home again she will be my gal to list it.”

“Mari Crow will always be my realtor of choice. Very caring and professional in all aspects of looking for, at and going thru the process of finalizing a purchase. Always at our beck and call. Never left a question or concern unanswered. She is definitely THE BEST‼️”

“Melissa was very friendly and knowledgeable - responded quickly to any questions and concerns (there were plenty, since this was the first time I bought a home). I never felt like I was “bothering” her, especially during a very busy time in the real estate market. She always had a good attitude and did anything to help.”

“I have dealt with Melissa Frisch as a customer in the past but this was the first time I was her customer. The buyer and I were very pleased with how quickly and professionally the transaction was closed.”

“Dawn did a great job. She responded quickly to all our questions. She went out of her way to meet our needs. I would recommend her highly.”

“Bob did a great job. Found my dream home and sold a property for me. I would recommend him to anyone”

“We worked with Mari a year ago when we purchased our home. She was knowable, easy to work with, and knew exactly what we were looking for. We especially appreciated being able to reach her when we had questions or concerns no matter what time of the day. She was never too busy for us. Knowing this, we were happy to have her as an agent again!”

“Professional, great communicator. We always knew what was in play and when.”

“Todd made the whole selling process a breeze, highly recommended!”

“Awesome realtor would refer him to anyone I know looking for a house..right on point with all our needs called me right back if I had a question got us I to look at a lot of places very professional ..thanks robert a+ rating Robert was real helpful...great broker with lots of knowledge”

“Janice was extremely helpful in this weird situation and everything work out in the end. Overall a smooth transaction and highly recommended”

“This was our second sale with him. It was very well managed in virtually stress-free.”

“Paul was very quick to return my initial call and he was knowledgeable about how to get the property. He returned all calls in a very timely manner. When some issues arise he was quick to help me research and get answers. Great experience and I plan on using him for my next real estate purchase.”